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My Norton Security will not open or pop up. When I went to free scan it stated I have Norton installed.

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Hello,I was found some issue similar and called the Comcast Tech support https://customer.xfinity.com/help-and-support/chat%C2%A0
or staring a chat option, good luck!

Posted on Apr 21, 2017

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Pop up repeatedly


Repeated, unwanted popups are usually the result of spyware (90% of the time), or viruses or other problems (the other 10%).

I highly recommend Norton Internet Security (NOT plain Norton 'Antivirus') as an all-around solution for the average computer user, but you can also remove most popups with some free programs:

MalwareBytes AntiMalware (best SPYWARE remover)

Avira Free AntiVirus -or- Microsoft Security Essentials -or- Avast Free Antivirus (decent VIRUS removers; not nearly as good as Norton, but they are free and remove 80+% of viruses).

One product cannot fix/remove all spyware and viruses these days. I personally use Norton + MalWareBytes , and occasionally run Super AntiSpyware free edition as well.

You can get all the above programs (or links to them) at http://www.download.com (be sure to read all screens during installation, and opt OUT of any additional offered software). Be aware that some are completely free, while others are 30-day trial versions.

PS: always say NO to any "toolbar" installations that come with ANY program you install... especially online games. I use NO toolbars other than those from Yahoo/Google/Norton. Third-party browser toolbars are a huge source of spyware/malware.

Dec 02, 2013 | Computers & Internet

1 Answer

Computer problem..."Worm"


Try some free WEB based virus removal programs. I suggest you install a virus program after you rid your computer of this worm.
AVGFree
http://free.avg.com/us-en/download-free-antivirus


Microsoft Security Essentials
http://www.microsoft.com/download/en/details.aspx?id=5201

Mar 04, 2012 | Computers & Internet

1 Answer

Lost my norton 2010 disc before installing on my pc i have allready installed on laptop how do i retrieve product key from laptop to install on my pc "had 3 months left on my previous non norton...


You should be able to call Norton and they should be able to assit you. If they do not I would suggest using the free microsoft antivirus and spyware solution. Do a google search for Microsoft Security essentials and that should find you the link. If you need to do an online scan you can go to http://safety.live.com which will re-route you to a onecare site that has an online scanner. You will need to install the activex components which will either appear above the webpage below the Internet Explorer address bar or will pop up a box to install. Microsoft will remove this at a future date so don't be suprised if the online scan dissapears. If you do the full scan it will defrag the machine and do a registry repair which can fix a lot of issues.

Oct 27, 2010 | Symantec Norton Antivirus 2010 Full...

1 Answer

NORTON CORPORATE ANTI VIRUS


delete norton from your computer and install AVAST INTERNET SECURITY 5 OR AVIRA PREMIUM SECURITY 10 your mind will be free of problems
if you want the links send me an email
DONT FORGET TO RATE

Jun 08, 2010 | Symantec Norton AntiVirus Corporate...

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.


You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.

Solution:

If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

1 Answer

I have a virus thats taken over my computer and want to do a complete system restore. I have the discs. I press f11 and it gives me 2 options 1. to restore windows xp and 2 to do a complete restore when i...


You might like to try a WEB based virus scan before you try a complete restore. :-

Trend Micro HouseCall
Many computer users rely on Trend Micro for their antivirus needs but when you’ve got a virus, sometimes your installed version won’t boot up, so the company’s got a free online scan that can be used by anyone in this situation, not just Trend Micro users. It’s called HouseCall and it’s a free virus scan that you can get right now... just go to http://housecall.trendmicro.com. When you get there, click on Launch HouseCall 6.5 (you have to have Java or ActiveX controls enabled)

Norton Security Scan
Norton Security Scan is the online free security scan offering from Symantec, makers of the popular Norton Antivirus and Norton Internet Security products. If you want to start using this one, first make sure you’re running Internet Explorer 5.0 or above, and then head over to http://security.symantec.com and click Continue to Symantec Security Check:

Nov 19, 2009 | E-Machines eMachines Desktop PC

1 Answer

Norton Intenet Security 2009 after installation issue "Sec Risk"


It may be a false positive. Sometimes a system file gets tagged as a risk, which upon removal by norton, is automatically re-created by "windows system file protection".

Get as much details about the risk, such as file name, google it and if safe, add to norton's exclusion list.

Jul 03, 2009 | Symantec Norton Internet Security 2009

4 Answers

Internet Explorer 8 vs. Norton Protection Center


Symantec/Norton has actually done a very good thing. You can update to Norton NIS2008 for FREE.
It solves the phishing problem and is a greatly improved product. CCSVCHOST.EXE does not run continuously and there is a resource meter to show what CPU usage Norton is taking. Scans are faster and web page loading is instantaneous.

Mar 20, 2009 | Microsoft Internet Explorer 8

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