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Have Hanson digital bathroom scales but don't know model number. I recently replaced its battery.

Since then I'm getting all the 8's, then 0's, but when I step onto it what I get is 'OL'. I can't see a reset button - is there something I need to do to restart the scales?

Posted by Anonymous on

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joeball827
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SOURCE: I have Hanson HX5000 bathroom scales that are showing error message OL. I have replaced the battery and ales no difference - anyone gave any ideas how to fix? Photo for reference

First, make sure the battery is not in backwards. If that's no help, let it set overnight without the battery in it before putting it back in. Also, make sure the unit is setting on a level, solid floor - not carpet (this looks like it's tile, but the grout lines are awfully bumpy-looking. . . If none of these things work, I'd say you got a bad unit. Were there no instructions included?

Posted on May 14, 2016

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I have Hanson HX5000 bathroom scales that are showing error message OL. I have replaced the battery and ales no difference - anyone gave any ideas how to fix? Photo for reference


First, make sure the battery is not in backwards. If that's no help, let it set overnight without the battery in it before putting it back in. Also, make sure the unit is setting on a level, solid floor - not carpet (this looks like it's tile, but the grout lines are awfully bumpy-looking. . . If none of these things work, I'd say you got a bad unit. Were there no instructions included?

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