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I got a new Jetpack, my lap top connects to it with internet service. my jetpack connects to the laptop & the printer but wii not print . troubleshoot tells me the printer is off or offline HOW Fix

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6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Brother mfc 665cw connection error

I have a MFC665CW connected wirelessly to a router and a pc connected by ethernet to the router, with a broadband satellite receiver connected to the WAN port of the router (plan to add another PC to the network soon, so have set up the network in advance). I had trouble with the brother status montior flashing 'Ready' then 'Offline' all the time, when I knew the printer was always connected to the network. I had set up the DHCP stuff on the router to allocate IP addresses to everything that connects to the network, like you are supposed to. I updated drivers and firmware, but the problem continued.
When I checked the router status log I saw that one MAC address in the network was making a DHCP request every 5 minutes (i.e. it was asking the router to allocate it an IP address at regular intervals). Every time the router answered that request it made the Brother status monitor go 'offline'. The MAC address was my broadband modem. I fixed the issue by setting the router to allocate a static IP address to the MAC id for my broadband modem (in the DHCP setup section in the router's admin interface). That stopped the dynamic IP address requests from the broadband modem and the Brother status monitor works fine now. I also set static IP adresses for the printer and PC to be on the safe side, although I don't think that matters.
So, check your network log and look for a MAC id that makes regular DHCP requests and then set a static IP address for it. Hope this helps you guys too.

Posted on Oct 09, 2008

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lucky1484
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SOURCE: cant connect printer to wireless laptop.

have you setup the wireless connection in between the printer and the laptop...
your laptop is working wirelessly with the internet but for making the printer to use it wirelessly the printer should be also a wireless printer.

and if the printer is a wireless printer then you have to setup the connection in between the printer & laptop to work wirelessly.

Posted on Apr 25, 2009

  • 16 Answers

SOURCE: printer status says offline, and we can not print on laptop

Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Posted on Aug 10, 2009

  • 1 Answer

SOURCE: My printer is connected to the internet, but status is 'offline'

This problem occurs because when you initially connected wirelessly your printer, it was assigned an IP from your router. Once you turn your printer off that IP went back to the router to re-assign. However your printer driver is still looking for your printer on the original IP. Solution is to assign your printer a static IP based on its MAC address in your router (fixed host) so that your router reserves the same IP address for your printer everytime.

Posted on May 04, 2010

  • 144 Answers

SOURCE: I have a new lap

Hello you will have to logon to the Lexmark website and do a search for your model printer windows 7 driver and install it and you should be up and running goodluck

Posted on Dec 09, 2010

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