Question about Toshiba Satellite A135-S2386 Notebook (PSAD6U-01D00D) PC Notebook

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I turn my computer on and

A black screen appears with a rectangle box that says enter password and nothing seems to work.

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Hi there

The black screen that appears before the booting asking for password shows that you have activated security password through BIOS settings.

If nothing is working implies that you don't remember the password or activated it accidentally.

The only solution to your problem is to get into the BIOS settings an deactivate the security password or reset the BIOS settings.

thank you

Posted on Aug 05, 2009

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