Question about Rosetta Stone Japanese Level 1 & 2 for PC, Mac

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Rosetta stone shuts down my computer abruptly.

Rosetta stone shuts down my computer.
i'm doing this course through my school, in correspondence, and didn't personally buy the package. this means that i have an account and do it through a website. >.> it is not installed onto my computer.
anyway, i have a PC, and whenever a certain lesson comes up, ( it's Lesson 1 > Unit 4 > Core Lesson 4, and any other time that lesson comes up. it starts out saying "kare wa okane o motte imasu.") my computer shuts down abruptly. yes, i am -absolutely- positive this is what is making my computer shut down.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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djxtreme979
  • 151 Answers

SOURCE: where do i find the

The numbers will be on the box or in the manual.

Posted on Dec 28, 2008

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SOURCE: Headset Problem Rosetta Stone

I found the answer. Rosetta Stone has a problem detecting the mics if the speaker input is not in someway connected to the mic. I'm not exactly sure how it works, but I don't care and neither should you.

Follow these steps each time you want to use it and you should be fine.
*I'm on Vista, but this should work for every one.
1. Open Control Panel
2. Open Hardware and Sound
3.Open Sound
4.Set Line 1 as your Default Speaker
5. Refresh the Mic list
*All of your mics should now show up.
6. In Rosetta Stone, apply the mic you want and finish the setup.
7.Start whatever language you're using and switch back to the Sound menu.
8.Set whatever speaker you want to use as default.
*Rosetta Stone will continue to work fine until you close it, switch Users, or remove the mic.

In short you have to set the default speaker to LINE 1 to get the mics to appear. Then when you apply the settings switch the default speaker back.

Posted on May 07, 2009

  • 4 Answers

SOURCE: I have Japanese levels 1,2 and 3 for rosetta

The problem is related to the FNPLicensingService.exe service and FNInterface.dll file.

The first thing you can try is open Rosetta Stoneto and kill the FNPLicensingService.exe in task manager. This may or may not give you access to Rosetta Stone.

If that doesn't work, install Rosetta Stone on another computer (your license will allow two machines) then copy the rosetta stone directory from program files to the new system. Then open Rosetta Stone and it should be fine.

Before doing either of these things it's best to delete the c:\program data\rosetta stone\tracking.id file.

Posted on Sep 12, 2009

  • 5 Answers

SOURCE: Lessons locked in Japanese Rosetta Stone

you may need to buy/download them off the internet, programs often want to keep you buying things for long periods of time. if you want to learn another language, i suggest www.livemocha.com it's free to learn another language. You are put in contact with someone who knows the language fluently or has it as their native language.

Posted on Sep 17, 2009

  • 20 Answers

SOURCE: I bought rosetta stone about 6 months ago, and i

Did you purchase new or used? You are entitled to use it on two computers only. If someone has previously used it, you're in trouble. I personally ran into this. If it is new, call Rosetta Stone in Virginia and ask for customer service. They will walk you throgh the process. If you bought it used, make them cancel the previous activation. They may fight you, but it would be a restraint of trade to not activate you as long as it is not in use on another computer.

Posted on Oct 25, 2009

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Go to Rosetta Stone. Click the little box on your safari browser. Click add to home screen for a great shortcut almost like an app :D

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I have a Rosetta Stone V 3.4.5 and Win Xp. Rosetta Stone doesnt recognize the mic. What can I do to fix this error. The number of th error is 1117. My OS is Win Xp Waiting for help Alex


Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.
2. On the Setup screen, click Enter advanced setup... (bottom of screen).
3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions.
4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.)
5. Click OK on the Advanced setup screen.
Set the Rosetta Stone compatibility mode. 1. Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone.
2. Select Properties from the list.
3. Select the Compatibility tab.
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Hi, I'm using Rosetta Stone 3 online through a school license. I keep getting a 'loading next screen' box popping up, but it gets stuck at three quarters loaded, and refuses to go any further! Any ideas on...


Do you have the issue with other levels or languages as well? Maybe you can try removing and then adding the languages again, and see if that helps. As a last resort, you can also try reinstalling Rosetta Stone if this occurs with all languages and levels you own.

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After selecting user nothing happens. Just a blank tan screen that says Rosetta Stone in a tab on the top left, three icons on top right


Just got off the phone with rosetta stone support for this exact problem. This is caused by a failure during the language update (I'm going to assume just before this happened it was prompting you to update the language files to the latest version, that was my scenario).

In any event, the fix is simple - Browse through your file system to C:\ProgramData\Rosetta Stone\ (you may have to set to show hidden files to see this path). Open the Products.Xml file and scroll to the very end. There is going to be a "<Product>" node (note, not <ProductS>) as the last subnode of <Products> and this node will have a Course Id of "null". If so, delete the entire <Product> node down to </Product>. Save, close the file, and restart Rosetta Stone -- voila.

Oct 16, 2010 | Rosetta Stone V3 Spanish (Latin America)...

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Error 2123 appears when loading rosetta stone


I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

Feb 20, 2010 | Rosetta Stone Japanese Level 1 & 2 for...

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I have Japanese levels 1,2 and 3 for rosetta stone. i installed all the software and entered the activation code. it says my codes are activated but when i open the software i only get a blank screen with...


The problem is related to the FNPLicensingService.exe service and FNInterface.dll file.

The first thing you can try is open Rosetta Stoneto and kill the FNPLicensingService.exe in task manager. This may or may not give you access to Rosetta Stone.

If that doesn't work, install Rosetta Stone on another computer (your license will allow two machines) then copy the rosetta stone directory from program files to the new system. Then open Rosetta Stone and it should be fine.

Before doing either of these things it's best to delete the c:\program data\rosetta stone\tracking.id file.

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you can press SHIFT+ALT to change keyboard language
Also verify in control panel - regional and language options , languages tab, at details if is installed new languages for your keyboard

Aug 04, 2009 | Rosetta Stone Japanese Level 1 & 2 for...

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Microphone will not pass setup


I have finally found a solution! I found it by chance on the rosetta stone troubleshooting page. I have nod 3 antivirus + firewall and in the firewall settings the rosetta stone application was blocked (it was denied internet access). I just deleted it from the list and the next time rosetta stone asked for internet access I clicked yes. Now rosetta stone detects both my dynamic microphone and my usb headset and it works fine. Hope this works for everybody.

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Rosetta Stone error 2123


1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem

or

If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.

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