Question about Epson Stylus Photo RX600 All-In-One InkJet Printer

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Discoloured bar on scanning from Epson Perfection 1670

Suddenly some months ago, my Epson scanner started showing a one-inch discoloured bar across the bottom one end of scanned items. It doesn't show or print in monochrome, but shows up as in mid-light grey Grayscale and bright yellow in Colour. This happens in all applications.

There's nothing on the scanner that I can see at all. I think it is a software issue, so I've tried unstalling/reinstalling the driver and associated utilities (several times), changing the USB cable, plugging it into different USB ports (direct to computer and on a hub), but nothing works.

I also borrowed a friend's identical scanner - and it showed exactly the same fault on my PC (but not on his).

It also shows up on a plain preview passes, but sometimes it will gradually fade if you carry out a series of previews; but then it comes back on the actual scan… Weird or what?

I'm running XP, fully up-to-date with service packs &c. and I wondered if there's some MS update that's causing a conflict, but I've found nothing useful on the MS site.

Any help at all very welcome. Apart from this, it's a very good scanner and I can't afford to replace it at the moment.

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  • Epson Master
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It may be caused by driver conflict. Try to reinstalled OS and driver.

Posted on Jul 25, 2009

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