Question about Dell Dimension 2350 PC Desktop

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Memory upgrade problems

Am trying to upgrade from 256MB to 1Gig (2-512 MB modules) Tried Dell's offerings as per their website. No go. The monitor stays black when the computer boots up. Returned them to Dell. Ordered from CDW, and the same problem. Tried various configs. with the memory modules, and still nothing happens. But when I Install the original 256MB back in by itself, everything works. Original is a 256MB PC2100 DDR 266MHz. The new modules I got are the same, except that they are 512MB each. Modules are seated correctly each time. What am I doing wrong?

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Re: memory upgrade problems

Hmm if the pc takes DDR Ram , it should deffently take 512 sticks, have u tried booting the computer with just the one 512 stick ? or try putting the 256 stick in and 1 x 512 stick , test it that way with both sticks , some older computers there is a bios setting for upgrading to higher amount of memory, but in your case with DDR ram i dont think so , i mean it may be worth a shot going into bio's and load optimized defaults , press f10 to save settings, try one stick at a time after that , if still no go , there is a jumper pin on the mother board that u can move over a slot which will restet the bios, if u dont know this jumper pin or where it is, just remove the round battery on the motherboard for 30 seconds , then put it back in , try your new ram then , u will be asked to save settings on boot up , if it still dosent work the ram is either faulty or incompatible, alot of the time with Dell , HP /Compaq desktops there fussy with the type of ram they take, but if u ordered from dell it should have worked !! whats the brand name of the ram u have is it hynix? /HP this brand of ram has alot of issues with compatibility,

Posted on Nov 21, 2007

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Hello, Jim.

Dell's official position is that the maximum memory for this PC is 1 GB. But, it may be able to support 2 GB, per Intel's specs.

But, to answer your question - yes - you can increase your memory amount to 1 GB. Since the system has 2 memory slots, you could conceivably have (2) 512KB modules (total 1 GB). If your system already has 1 module of 512 KB, you could add another. Just be certain it's the same type and speed.

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Sorry for the delay in my response.

Your computer will accept a maximum of 1 GB of memory. If both memory modules are the same brand and part number then it is possible that one of the sticks are bad.

Try each 512 MB memory stick in the first memory slot, without installing a second stick. This will troubleshoot to find out if one of the 512 memory sticks are bad. If both check out ok, then the problem is with the video adaptor.

Have you tried adjusting the refresh rate on the monitor as I described in my first response?

My final possible solution would be to upgrade the bios. Below is a link to the webpage for your computer system. You will find links for troubleshooting guides, driver and software downloads, product specifications, etc. If you click on driver downloads, then choose your operating system, you will be directed to a page that should provide the latest ROM (bios) update.

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