Question about Metrologic Instruments 9520 Voyager

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Metrologic MS9520 Hi I m Andreas and I am using Metrologic MS9520 serial barcode scanner. I am getting a "beep" when I try to read a barcode; and doesnt show the number to screen. How can I fix this problem?I forgive to told you that this scanner is 6 months used. Thanks a lot.

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Re: Metrologic MS9520

You can reset back to original setting using your manual. If you are using cash register you need to look for the right settings in order the scanner will working.

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Posted on Nov 21, 2007

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We are using a Metrologic MS9520 (keyboard wedge) with QuickBooks. It won't scan barcodes provided by Quickbooks, even though it's supposed to be compatible. We've downloaded about every driver, config,...

What I would first is to bring the barcode scanner back to factory defaults. To do this you will need the manual that came with the scanner, on the first page is a bar code that say "enter/exit configuration mode" scan that first and you will hear three beeps, then scan the bar code for "recall defaults" and rescan the bar code to "enter/exit configuration mode" then retry using your scanner, if this does not work bring up "notepad" on your computer and try to scan any bar code form any retail item. This should scan, if it does net then it could be a defective scanner. See page 2 on the manual link

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Microsoft Metrologic MS9520 Voyager Barcode Scanner problem

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These can be found on the website which will divert you to Honeywell website

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If your voyager has the new interface then you can, by reading a barcode, change the type of connection. You must also change the cable

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1 Answer

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1 Answer

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1 Answer

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Did you read the installation and configuration manuals? I download them from this website:

Your scanner might note be configured correctly.

here are the guides I downloaded:

And the MFG website where you can download the material:

The scanner and host system must use the same communication protocol. I have a feeling the scanner is not configured correctly. The USB and serial connectors are 2 different types of configuration, but there are more.

You can also download the drivers and POS software from there website.

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1 Answer

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try to reset a bar code ,from the manual

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My RS-232 scanner beeps at the bar code but nothing appears on-screen.

The "Beep" just means that the scanner has been presented with a valid barcode. (nothing more) The scanner has probably not been set up correctly as this is a common issue. the settings need to be set correctly for your environment. you should have a code book with some bar codes in (part of the manual) which can set all the options within the scanner, There is an option to recall defaults here is the electronic manual

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