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Brother MFC 3240C Paper Jam Error Message


I had a paper jam message on the printer and removed the paper. The printer is still saying that there is a paper jam. I have checked all over and there is no paper jammed anywhere, I checked the paper I took out and it is all there so nothing in the printer. I have turned the printer off, unplugged it, disconnected it from the pc, turned the pc off but it is still saying paper jam :( please can anyone help?

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Re: Brother MFC 3240C Paper Jam Error Message

If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

Posted on Dec 26, 2007

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I have a brother fax machine mfc8220, its displaying in red with error message remove original and the press stop. no paper jam or any paper inside.

Dear Miro
Pl. check the ADF section any of the sensor may clogged.
At least two sensors are there.


Feb 26, 2015 | Brother MFC-8220 Fax

1 Answer

Brother hl-3045 jam inside

Had the same problem, called help center and fixed it!!!
Problem occurred when i tried to print colour labels from Word.
Black cartridge printing worked fine.
When using manual feed (pull down black panel in front which says 'brother'- you'll get the message for this if printing labels
you must open the back door of the printer.
got 'paper jam inside' error message.

Here's what I did and somewhere along the way, something worked.

Turn and unplug machine
take out all drum cartridges (all 4)
Take out the black belt (everything you can remove has a green arrow or tab- easy)
check to see if there's any paper in there- there was no paper in my case.
separate the drum from the cartridge for each colour and check the colour roller and the fuser film roller- don't touch them- no paper stuck that i could see
put them back together carefully.
Put the belt in and then the 4 cartridges
do a test run- mine still showed error message- paper jam inside
switch black with each cartridge and do a test run for each. When i switched with yellow - didn't work, magenta- didn't work- cyan- WORKED!!!- the colours were messed up on the document but it went through and printed without the error message.
Here's the sequence of what colour cartridge went in which spot.
Yellow in black slot
magenta in yellow slot
cyan in magenta slot
black in cyan slot.
then i switched them back to the way they are supposed to be and tried to print again and it worked!
the colour is amazing on this printer- i had the trouble right from the beginning after installation.
hope this helps.

Nov 21, 2012 | Brother HL-3045CN Laser Printer

1 Answer

My brother mfc-8220 printer does not want to print. the drum was broken and i replaced it and the toner but yet i hear a grinding sound followed by an error message saying paper jam. I removed the paper...

it might be that the drum replaced is tighter or the space to pass with in the drum is less. friend did u replace the drum of a same model and same type?

May 12, 2011 | Brother MFC-8220 Fax

1 Answer

Can not get rid of the paper jam error message. i

Try restarting the device. This might help!

Sep 02, 2009 | Brother Fax Machines

1 Answer

Paper jam message but there is no paper jammed. opening and closing cover doesn't work.

hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

I have a Change Unable 51 Error Message on my Brother MFC-260c MFC and it says to refer to User's Guide, how4ever there is no error code to match this in the guide. HELP!

hi need to disasemble your printer and clean your Maintenance unit....the coz of this error 51 is usually you are using competetor ink and then you have reset the counter (error 46) ,after you reset it, you need to change ink absorber if not it will bank those waste ink in the ink absorber and after it is full the waste ink have no place to store and it will jam the mantenance unit and the worse case it the ink maybe spoil other part of the printer go and find engineer  asap if not you need to replace new unit....

Mar 09, 2009 | Brother IntelliFax 1860C Plain Paper...

1 Answer

Brother personal fax190 paper jam

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Dec 17, 2008 | Brother Personal FAX-190

1 Answer

Paper jam

Check your printer first, restart your pc and then try to print. If the message is paper jam again. Try to reinstall the software, if doest work properly the problem is your printer.

Jun 18, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can't print faxes due to error messages

Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax

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