Question about Sony PlayStation 2 (PS2) Console

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Disc read error

Will turn on and i get the playstation logo but can go no further. the disc is not being read

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  • Anonymous Nov 21, 2007

    put disc in and the loggo comes up and push x and then memory cards show and say reading disc and nothing happens the screen says the same thing never changes

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  • 45 Answers

Optical block lens needs cleaning.

Posted on Nov 21, 2007

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1 Answer

Turn on my PS2 and I get a read disc error. Can I have the directions to fix this?


Disc Read Errors (DREs)

The PlayStation 2 was infamous for the number of disc read errors that occurred. There are a number of causes for this problem and a number of fixes:

  1. Clean the disc: Dust or smudges from fingerprints can cause disc reading problems. Use a high quality cleaning cloth and remove all smudges from the disc by lightly wiping outward from the center hub. Do not use a circular motion.
  2. Clean the disc drive: If not the disc itself, dust buildup in the drive is often the culprit. For the tech savvy, you may remove the disc drive, and gently clean the assembly with a cleaning cloth. For a less intrusive approach, use a can of compressed air, and attempt to blow the dust out from the vents and the disc tray, though this may also cause dust to settle where it is not desired.
  3. Repair the disc: If your game disc is scratched, it is sometimes possible to recover the disc with a disc repair kit.
  4. Ensure proper venthilation: To avoid overheating, make sure that your PlayStation 2 is placed in a well ventilated area, and that the vents are not obstructed.

Aug 18, 2011 | Sony PlayStation 2 (PS2) Console

1 Answer

When I start loading a game or video the playstation sayds video or game can not be played (error 8002997F)


Hi,

This error is related to an issue reading the BluRay Disc, you might try the following:

  1. Ensure that the latest system software update is installed on your PlayStation 3 system.
  2. Check the disc for scratches and dirt.
  3. Check that the disc is compatible with your PlayStation 3 system.
  4. Make sure that this is not only happening with one specific game, if so, the disc might be the issue.
  5. Try the disc in another PS3 system if you have one available to discard the possibility of a faulty disc.
Hope this helps.

PlayStation 3 system cannot read the disc

Aug 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Does not read games


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 05, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cant read disc


Hi,

Follow these steps when you are facing "disc wont read" problem
Step 1: Remove the disc from the system.


Step 2: Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3: Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable. As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.

Thank you !!

Jun 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Disk read error


The 'Disc Read Error' error message, 'Please Insert a Playstation 2 Formatted Disc' error message, or the 'No Data' error message is an indicator by your system that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable. However, in some situations, this can be a sign of a more serious issue with your Sony PlayStation 2. Try all of the steps listed below to troubleshoot the error:

Check the game disc.

1. If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
2. If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another PlayStation 2.

* If the game disc works in another system, this is an indicator that your PlayStation 2 may be damaged. For information on getting your system repaired or replaced, you will want to contact Sony directly for assistance at 1-800-345-SONY.
* If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc, you will want to refer to your manual for warranty information specific to your product.

Some Playstation systems, especially the older models, have trouble reading some newly manufactured Playstation 2 game disks. Sony recommends using their Auto Diagnosis tool (http://www.us.playstation.com/support/ps2/hardwaresystem/default.html) to resolve this issue.

Apr 05, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

The discs cannot be read, there is only game sharing logo but no umd logo under the controller sign. thanx


well this happen to me before the case it is in, where the disc is in tht clear thing probaly is not pop up so try to push up on it.

Feb 01, 2010 | Sony PlayStation Portable (PSP) Console

2 Answers

Playstation 2 shows disc read error


it shows a disc read error on games that aren't even scratched and i had a game that was scratched and in skiped alot in game play but when i got the same game brand new it had the same problem

Dec 30, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

Fell off high stand.


PS2 Disc Read Error FAQ - DRE
Dealing with PlayStation 2 disc read errors: Page 3
try these my ps2 also fell over and i had this problem, you probably knocked the laser loose. it is a good sign tho that its reading the cleaning disc. this is really simple to do although it will void ur warranty if you do!!!!! please be sure because once you cut the seal thats all she wrote.
feel free to email me should you need further assistance:)
meliggity6@sbcglobal.net
melissa gilbert

Mar 24, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

Disc read error


Try cleaning the eye on the disc drive. If that doesnt work You will need a whole new disc drive

Feb 20, 2008 | Sony PlayStation 2 (PS2) Console

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