Question about Samson AH1 Professional Headset

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Samson Airline 77Watrproof Hdset keeps dying on me.

We use it for fitness classes. We've had this transmitter replace twice now and it will have to be replaced for a third time now. The first time it was a default in the receiver. We sent it back got a new one but this time it's the transmitter that's not working. The instructor teach an hour class and at the beginnig of the class you can hear the instructors lound and clear but after about half hour the instructor has to keep turning the volume up on our sound board and by the time the hour class is up the volume is at the highest it can be until not sound come through at all. The way to explain the problem it's like if we were using a low batterie, it gets weaker and then it just stops working because there's no juice left in it. IT that makes any sense!!

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  • gforbes Jul 24, 2009

    We use it for fitness classes. We've had this transmitter replace twice now and it will have to be replaced for a third time now. The first time it was a default in the receiver. We sent it back got a new one but this time it's the transmitter that's not working. The instructor teach an hour class and at the beginnig of the class you can hear the instructors lound and clear but after about half hour the instructor has to keep turning the volume up on our sound board and by the time the hour class is up the volume is at the highest it can be until not sound come through at all. The way to explain the problem it's like if we were using a low batterie, it gets weaker and then it just stops working because there's no juice left in it. IT that makes any sense!!

  • gforbes Jul 24, 2009

    I had a new batterie in it. Is there a batterie that this system would work better with. I have changed batteries. The batterry that I"m using is Duracell Procell/alkaline

  • gforbes Jul 24, 2009

    I had changed the batterie. I'm using Procell alkaline battery. When i turn on the mic you can hear it turn on but no sound goes through when the instructor speaks. It shows there is power because the lights on the receiver are showing green on the panel. But still no sound. Then we use the old one that we have as a spare and it works.

  • gforbes Aug 06, 2009

    I brought the mic to another gym and had them try it. The same thing happened to them with my system. They have the exact system and they dont seem to have a problem with theirs. Is there something that could interfere or do something to our system.

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3 Answers

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  • Samson Master
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THE PROBLEM YOU ARE DESCRIBING HERE IS A FADING VOLTAGE ISSUE, TRANSCIEVERS DON'T FADE OUT LIKE THIS, THEY JUST QUIT AND END OF STORY, YOU MAY HAVE A BATTERY CAPACITY ISSUE, THIS MAY BE DUE TO A DEFECTIVE BATTERY

Posted on Jul 24, 2009

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  • Master
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I understood that its operating with a tiny triple A battery and it suposed to have a 14 hours autonomy ...in your case the only thing that might go wrong is the power...and the cause that the batteries are going emmpty so fast may be only two.:
first ..if you use a rechargeable one ..it didnt was well formatted and you can not do anything about now ...or if you use regular..they are probably not so high quality ...use more expensive alkaline ...
other cause might be a short-circuit some where inside...and its squeezing the juice put from the battery more quickly that is suppose
If the only symptom is this ...and the mic works fine ..there could be no other cause ..

Posted on Aug 02, 2009

  • Catalin Turcu
    Catalin Turcu Aug 07, 2009

    if ..on another system the headset behaved the same ..it means that the issue is into it like I said..and it is indeed a problem of power..to be exact a short-circuit malfunction that drain the juice out from battery ..so ...either change it ..or get it fixed cause from the functional point of view seams ok ...the only issue is that something is messing with the contacts and drain the juice..

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Hi there

It is not known why, but the older Airline 77 has been discontinued by Samson. It could be that the model was faulty by design, hence the multiple returns. I would have Samson send you a newer, currently supported model or they will just keep sending out the faulty 77.

The 77 should last 14 hours according to Samson on the AAA battery. Ensure they are sending out a current model of the 77 if you must have it replaced a third time.

Could it be that the instructor is moving further from the receiver? If not, it does sound very much a battery issue. Are you using new, non-rechargeable batteries? These should work fine. Otherwise it is a fault.

Best regards

Posted on Jul 24, 2009

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Shipping Address:
Samson Technologies Corp.
45 Gilpin Avenue, Suite 100
Hauppauge, NY 11788


Phone Numbers:
Phone: 631-784-2200
Fax: 631-784-2201


Primary E-mail Contacts:
Information - info@samsontech.com
Sales - sales@samsontech.com
Support - support@samsontech.com
Literature Requests - literature@samsontech.com


Direct Brand E-mail Support:
Samson Wireless - wireless@samsontech.com
Samson Audio - audio@samsontech.com
Hartke - hartke@samsontech.com
Zoom - zoom@samsontech.com


International Contacts:
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