Epson Stylus C43SX InkJet Printer Logo
Posted on Nov 21, 2007
Answered by a Fixya Expert

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Green and Red Lights are blinking alternately

Printer doesn't print. Green and Red lights are blinking alternately. In the status monitor displayed "Parts inside your printer has reached it service limit. Please contact dealer."

I was only cleaning the printer head through the status monitor when suddenly the green and red lights blinking alternately..

Please Help!!!

  • 1 more comment 
  • Anonymous Feb 26, 2008

    My epson stylus c43SC green and red lights keeps on blinking alternately. Pls. help. What shall I do?

  • c2ytano Aug 21, 2008

    Printer doesn't print. Green and Red lights are blinking alternately. In the status monitor displayed "Parts inside your printer has reached it service limit. Please contact dealer."

    I was only cleaning the printer head through the status monitor when suddenly the green and red lights blinking alternately..

    Please Help!!!

  • nathan_q May 03, 2009

    I have a similar problem with these guys right here.. red light is still on when I already replaced the ink. I couldn't print, We have been replacing inks for years now whenever it is empty. We never tried opening up our EPSON C43SX just to fix it or clean those waste pads. We just leave it as it is and just replace inks.... now I have no idea what is going on with our printer. I hope someone would help me find the solution.

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7 Answers

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  • Expert 68 Answers
  • Posted on Jul 15, 2008
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Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

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  • Posted on Nov 21, 2007
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Hi Cecile,

Epson build internally a timer program that will make your printer stop working after so many thousand of pages or powering off/on. This is because they supposedly project that their printer is only good for so many pages/years of service and therefore when activated (even if still usable) will no longer print. They expect that considering the cost of the printer (low from their point of view), rather than have it repaired/service, the client would simply buy a new one.

Perhaps what you can try is a third part printer resetter software that will fool your printer into thinking that is new (again).

Such a program exists and is called SSC Service Utility for Epson Stylus Printers. It may be downloaded from here.

Hope this be of use/help to you. Pls post again should you need additional information.

Good luck and kind regards.

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  • Posted on May 11, 2009
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Hi nathan_q

If you just have the red light on, you don't have the same problem. Waste ink pad problems cause the green light AND the red light to flash alternately. A flashing red light means ink is low in one of the cartridges (but you should be able to continue printing). A steady red light on by itself means: (1) no paper, or, (2) paper jam, or (3) ink out or (4) carriage error. (1) and (2) should be evident to you, so I presume it could be (3) or (4). For (3), a faulty cartridge could also cause this, so change the cartridges to check this out.

For (4), the print head is jamming on something, such as the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. If it won't move then it's jammed on something and you will need to dismantle the printer to investigate further.

If it moves across OK, look in the "parking bay" at the right end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below).

Alternatively, if you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above!

Should you decide to have a go at further investigation, let me know if you are going to do this because I can provide help on how to get the printer covers off, how to get springs back on again etc.

Also, if you DO have the waste ink problem, let me know with a new comment and I can provide help with this.

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  • Posted on Jul 20, 2008
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I have a canon printer and it just quit printing but I have new ink but the light just keeps blinking and it will not do anything. What can I do?

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  • Posted on Mar 24, 2008
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Indeed this is what happens when the Ink Pads are ' Calculated ' as being full, or near full

What happens is that every time the printer does a cleaning cycle it pumps ink into pads at the back of the printer

If the software in the printer did not stop the printer from working and just kept on adding more and more ink, you might notice a dark patch appearing on your desk, or even ink coming out of the printer

The SCC software will sort out the problem by allowing you to re-set the printer's ink counter

HOWEVER - if you have not replaced the ink pads (or at least taken them out, squashed, washed and dried them) then do not be suprised when the thick black ink monster leaves it's foot print

Maybe I should post how to replace ink pads :) Worked it out so you do not have to remove the paper feeder, can get in with a pair of long nose pliers - so all you have to do is work out how the casing comes off

A

Anonymous

This means your printer need to replace the waste pads inside the printer.
The story above is not correct but the sollution is correct.
You can reset the internal counter with the scc utility but i suggest better you replace the waste pads soon.

A

Anonymous

1 Related Answer

Anonymous

  • 353 Answers
  • Posted on Feb 10, 2009

SOURCE: printer problam

If both lights are flashing, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility - download from

http://www.ssclg.com/epsone.shtml

and reset the Protection Counter. This will stop the lights flashing and restore normal operation. However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. A copy of the service manual is available from a number of sellers - just Google "Epson C43 Service Manual". You will often find them
for sale very cheaply on E-Bay. Note, however, if you can find or borrow any of the C40,42,44 etc service manuals, as far as ink pad replacement goes, they are the same.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

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1answer

My printer is blinking green light in every 5 seconds. i am give test print but is not came to print



Ready and Error Lights (EPL-6200L only)
The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
>
a. Error light (red)
b. Ready light (green)

Status/Error/Warning
INDICATOR LIGHTS
Ready
Error
Service Required (controller error)
OFF
> Service Required (engine error)
> > Service Required (protocol error)
> > Output Paper Jam
> > Paper Jam
> > Paper Out/Feed Jam
> > No Developer Cartridge Installed
> > Wrong Developer Cartridge Installed
> > Installed Developer Cartridge is Not a Genuine EPSON Product
> > Developer Cartridge Memory Error
> > Toner Out
> > Front Cover Open
> > Output Cover Open
> > Printing on Incorrect Paper Size
> > Unsupported Paper Size
> > Time Out Error
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Not All Pages Are Printed
> OFF
Warming Up
> OFF
Replace Photoconductor Unit
> OFF
Toner Low
> OFF
Installed Developer Cartridge is Not a Genuine EPSON Product Warning
> OFF
Sleep mode
> OFF
Ready
> OFF
Printing
> OFF
Processing Data
> OFF
> Note: > If the problem remains after trying the suggestions in this section, contact your dealer or a qualified service representative for assistance.

Service Required (controller error)

Control panel: Error light on
A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (engine error)

Control panel: Ready and Error lights flashing
A print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (protocol error)

Control panel: Ready light flashing, Error light on
A protocol error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Output Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's output cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's front cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Out/Feed Jam

Control panel: Ready and Error lights on
Indicates that there is either no paper loaded in the printer, or there is a paper jam in the feed slot.
If no paper is loaded, load paper into the MP tray, then open and close the printer's front cover. See Loading Paper for instructions on loading paper.
You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears.
If paper is loaded, then there is a paper jam in the feed slot. See Clearing Jammed Paper for instructions on clearing paper jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer's front cover.

No Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the developer cartridge is not installed or is installed incorrectly. Check to see if the developer cartridge is properly installed and follow the instructions under Developer Cartridge to install or reinstall it.

Wrong Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the installed developer cartridge is defective, or it is not the right one for your printer model. Replace it with a new or correct developer cartridge by following the instructions under Developer Cartridge.

Installed Developer Cartridge is Not a Genuine EPSON Product

Control panel: Ready light on, Error light flashing
The installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To continue using the currently installed developer cartridge, press Continue on the EPSON Status Monitor 3 window that appears to clear the error.

Developer Cartridge Memory Error

Control panel: Ready light on, Error light flashing
A memory read/write error has occurred. Try reinstalling the developer cartridge or replacing the current cartridge with a new one by following the instructions under Developer Cartridge. If this still does not resolve the problem, turn the power off and then on again.

Toner Out

Control panel: Ready light on, Error light flashing
The developer cartridge is out of toner. Replace the developer cartridge by following the instructions under Developer Cartridge. To clear this error and print a single sheet, press Continue on the EPSON Status Monitor 3 window that appears to clear the error. After that, this error will occur again until the developer cartridge is replaced. If you set the Toner Out Error setting to Off, you can continue printing even when this error occurs.

Front Cover Open

Control panel: Ready and Error lights on
The printer's front cover is open. Make sure that the printer's front cover is closed properly by opening and closing it again.

Output Cover Open

Control panel: Ready and Error lights on
The printer's output cover is open. Make sure that the printer's output cover is closed properly by opening and closing it again.

Printing on Incorrect Paper Size

Control panel: Ready light on, Error light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper of the correct size and click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Unsupported Paper Size

Control panel: Ready light on, Error light flashing
The specified paper size is not supported by this printer, or the paper feed direction is incorrect. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Time Out Error

Control panel: Ready light on, Error light flashing
Data transmission from the computer to the printer is interrupted and a timeout error has occurred. Click Print Again on the EPSON Status Monitor 3 window that appears to resume printing. If printing does not resume, or if you want to change printer driver settings, click Stop.

Insufficient Memory to Print Current Page

Control panel: Ready light on, Error light flashing
The printer does not have sufficient memory to print the current page. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Paper Size Warning

Control panel: Ready light on
The size of the paper that fed through the printer does not match the specified paper size. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Not All Pages Are Printed

Control panel: Ready light on
This warning is displayed if an Insufficient Memory to Print Current Page error has occurred while Auto Continue is set to On. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Warming Up

Control panel: Ready light flashing
Indicates that the printer is warming up to process and print data.

Replace Photoconductor Unit

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the photoconductor unit is close to the end of its service life (less that 5%). Prepare a new photoconductor unit to replace the current one. See Photoconductor Unit for instructions.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears. Resetting the photoconductor unit also clears the warning.

Toner Low

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the developer cartridge is nearly out of toner. Prepare a new developer cartridge to replace the current one. See Developer Cartridge for instructions.

Installed Developer Cartridge is Not a Genuine EPSON Product Warning

Control panel: Ready light flashing (flashes at longer intervals than usual)
This is a warning to inform you that the installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears.

Sleep mode

Control panel: Ready light on
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity. If the Sleep mode is enabled, the printer goes into standby in 15 minutes.

Ready

Control panel: Ready light on
Indicates that the printer is ready to print.

Printing

Control panel: Ready light flashing
Indicates that the printer is printing data.

Processing Data

Control panel: Ready light flashing
Indicates that the printer is processing data.
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Printer problam

If both lights are flashing, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility - download from

http://www.ssclg.com/epsone.shtml

and reset the Protection Counter. This will stop the lights flashing and restore normal operation. However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. A copy of the service manual is available from a number of sellers - just Google "Epson C43 Service Manual". You will often find them
for sale very cheaply on E-Bay. Note, however, if you can find or borrow any of the C40,42,44 etc service manuals, as far as ink pad replacement goes, they are the same.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.
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