Question about Dell P1500 Laser Printer

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Paper jam light continues

After clearing paper jam yellow paper jam light continues, have cleaned all including blowing out with vacuum cleaner

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Re: paper jam light continues

Even if you have cleaned the printer externally tiny bits of paper might have got stuck in the interior of the printer and are obstructing the movement of the roller..Also there might have been some paper clips,pins etc., that might have got stuck in it..
Also printers are hyper sensitive to dust..It might be causing this problem...
Take a cotton swab dip it in alcohol and press it against the roller whilw pressing the paper feed button....
If this doesn't work you should try a longer procedure...Remember you have to look real hard..
It's possible that the paper may be running into a foreign object and not feeding in at all. A foreign object could also cause the paper to stall, or even feed-in crooked. Remove all the paper and use a flashlight to look carefully into the paper feed-in area. Look for a pen, pencil, push pin, paper clip, candy, etc. If you can't see anything, then actually pick your printer up and turn it so the paper opening is facing down and shake it a little, side to side. Your trying to dislodge anything that might be stuck in the paper entrance area. If nothing falls out, then turn it back over and use the flashlight to once again look inside that area. Sometimes you'll see an object that may have moved over into view while you were shaking the printer. Any foreign object might block the paper from actually being able to move forward, so then the printer thinks there is no paper installed. You may have to even remove the Top Cover to be able to get a better view of that paper feed area. Unfortunatly, just removing that cover is not always that easy, especially on the newer printers. You may need a Service Manual for reference, disassembly and troubleshooting. I have not checked, but you can normally find Service Manuals for most printers, at (most Service Manuals can usually be downloaded for around $10 +/- ). Even if there is not a foreign object stuck in that area, with the top cover off, you might just possibly see what the problem is and even be able to correct it..

Posted on Nov 21, 2007

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You can try the following steps....

Turn on the printer and lift the top cover. Wait for the print cartridges to move to the center of the printer. Tilt the cartridges forward and carefully lift them out of the printer.

Dip a cotton swab in warm water and clean the metal connectors on each print cartridge thoroughly to remove all paper dust and ink residue. Continue cleaning the cartridges with new swabs until the swab comes away clean.

Vacuum the interior of the printer with a small vacuum cleaner like the kind used to clean and service computers. Continue cleaning the printer until no more ink residue and paper dust are found in the interior.

Wipe the inside of the printer with a soft cloth to remove any remaining residue. Reinsert the print cartridges into the printer, making sure they are secured with a click, and close the lid.

Remove all paper from the paper tray and flip the tray down so you can clearly see the inside of the printer. Direct a flashlight into the printer interior and look for any torn pieces of paper.

Grasp any torn paper firmly with the tweezers and pull it straight out of the printer. Examine the printer interior again with the flashlight to ensure there is no more jammed paper.

***If you need any technical help on printer then you can reach at here

Mar 06, 2013 | HP DeskJet Printers & Copiers

1 Answer

Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.

No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

Jan 07, 2013 | HP LaserJet 9050 Printer

2 Answers


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

Paper jam light stays on and unable to find any paper jam

pls clear paper feeding sensor clean and blow the air into the printer using electric blower i hope problem is cleared

Oct 01, 2010 | Dell 1700 Laser Printer

1 Answer

My HP 610C printer yellow light is blinking after the paper is taken in. The power light is steady. Therafter the yellow light blinks continuosly. Please help.

Follow each of these steps until the problem is resolved:

  • Remove the paper from both paper trays.
  • Press the power button once. Wait a moment for the paper jam to clear.
  • If printing labels, verify that a label did not become detached while passing through the printer. If the paper jam was not resolved, continue on to the next steps.
  • Remove the rear access door.
  • Remove the paper jam through the opening at the back of the printer.
  • Replace the rear access door.
  • Reload the paper into the paper In tray.
  • Print the document.

Sep 29, 2010 | HP Printers & Copiers

1 Answer

Paper Jam


You need to try clearing the paper using a airblower if you do not have a air blower try with a vacuum cleaner, surely it cleans up. Unless until you remove the paper it shows the msg.

If you think you have no other option and you tried everything its better to call some service guy and get it done.


Oct 03, 2009 | Printers & Copiers

1 Answer

My hp 3940 had a jam. I removed the paper now it

Hello there
i know you have cleared the jam but i would go back and really look closley at the paper path and the internals a small piece off of a paper can cause this to claim it has a jam also if you turn off the printer and use canned air to blow out the whole insides this will help too also clean offf any lenses with a eyeglass cleaner ok ?
best regards mike

Aug 06, 2009 | HP DeskJet 3940 InkJet Photo Printer

1 Answer

Paper Jam error will not reset after removing jammed paper

In many cases, you must use compressed air in a can, and blow out the insides of the printer. These printers use photoelectronic eye technology to tell you when there is no paper left, or other supplies are used up. But unless you clear that out by blowing air through and past those sensors, they do not reset. The paper dust continues to block the sensor which makes it report that there is no paper, that there is a paper jam, etc.
Try clearing it out that way.

Jul 02, 2009 | Printers & Copiers

1 Answer

Printer paused-unable to read

HI there,

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

Oct 04, 2008 | Brother HL-2070N Laser Printer

5 Answers

Re: paper jam in brother laser printer hl 2040 : paper red ligh continue to flash

Try shutting the printer completely down & unplug power. then plug power back in and while holding down all buttons on the printer control panel, turn it back on. this should put it into a self diagnostic mode that prints out just about everything the printer can do, including a sample page. Also, be sure all rollers are clean & trays are completely closed before restarting. If the printer works when you do this, you should most liely check all settings in the software package (driver) or perhaps reinstall the drivers. If this is necessary, be sure to download the latest drivers from the Brother website.

Feb 10, 2008 | Brother HL 1440 Laser Printer

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