Question about Dell P1500 Laser Printer
After clearing paper jam yellow paper jam light continues, have cleaned all including blowing out with vacuum cleaner
Even if you have cleaned the printer externally tiny bits of paper might have got stuck in the interior of the printer and are obstructing the movement of the roller..Also there might have been some paper clips,pins etc., that might have got stuck in it..
Also printers are hyper sensitive to dust..It might be causing this problem...
Take a cotton swab dip it in alcohol and press it against the roller whilw pressing the paper feed button....
If this doesn't work you should try a longer procedure...Remember you have to look real hard..
It's possible that the paper may be running into a foreign object and not feeding in at all. A foreign object could also cause the paper to stall, or even feed-in crooked. Remove all the paper and use a flashlight to look carefully into the paper feed-in area. Look for a pen, pencil, push pin, paper clip, candy, etc. If you can't see anything, then actually pick your printer up and turn it so the paper opening is facing down and shake it a little, side to side. Your trying to dislodge anything that might be stuck in the paper entrance area. If nothing falls out, then turn it back over and use the flashlight to once again look inside that area. Sometimes you'll see an object that may have moved over into view while you were shaking the printer. Any foreign object might block the paper from actually being able to move forward, so then the printer thinks there is no paper installed. You may have to even remove the Top Cover to be able to get a better view of that paper feed area. Unfortunatly, just removing that cover is not always that easy, especially on the newer printers. You may need a Service Manual for reference, disassembly and troubleshooting. I have not checked, but you can normally find Service Manuals for most printers, at www.2manuals.com (most Service Manuals can usually be downloaded for around $10 +/- ). Even if there is not a foreign object stuck in that area, with the top cover off, you might just possibly see what the problem is and even be able to correct it..
Posted on Nov 21, 2007
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Posted on Jan 02, 2017
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Mar 06, 2013 | HP DeskJet Office Equipment & Supplies
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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