Question about Brother IntelliFAX 4100 Laser Fax

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95% of copy or sent fax black

When I rec a fax, all print is good. When I send a fax or try to make a copy, 95% of print is solid black and only about 1/2 in of right side is printed correct.????? C.R.

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  • Master
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You need a new cis unit, that is the scan assembly. Some of the pixels are burned out. Exposure settings won't help at all...

Posted on Jul 24, 2009

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  • Brother Master
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Please you select normal exproser

Posted on Jul 24, 2009

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2 Answers

Why our fax sending and receiving solid black


Its a problem with scaner unit. Reports are being printed out, and do not pass trough scaner, because of thath report is Ok.

If the fax is still under warranty, go to warranty provider service.

Next time dont buy "kids toy" for fax machine. Try laser Canon Fax L140.

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If you make a copie and the lines are on the copie then the optics's are dirty, white out, ink or fourn oblrct on glass.

If you have clean the optics and the lines are still there then the C,C,D, needs to be replaces the part that reeds the documents.
more then what the fax is worth sorry.

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Hello sir; Try to make a copy on this machine, if copy coming out good that's means the problem happen on remoted side.

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Solid Blank Line


If it's blank, is this on what you send/recieve?

Also if you print something like a status sheet, is it missing on those too? If so, your print head needs replacing.

If its on copies/sents you need to clean the scanner head.

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How Can I Reprint a Fax?


Here's a trick that I used on the Canon thermal transfer years ago. First take out the thermal transfer unit and roll up the black transfer sheet to the begining of the lost fax. Then reload the paper. Next get a solid black original equal and make a copy. The result you should get a negative copy of the lost fax. Repeat this step until all the faxes are recovered..

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