Question about APC Smart-UPS 1000VA UPS System

1 Answer

APC UPS 1500 w/full load forces immediate reboot at pwr failure

I'm running a server on an APC Smart UPS 1500. The power meter shows a full load and no issues, and is set to shut down after 15 minutes on battery. However anytime the power even flickers, the UPS forces an immediate reboot of the server. Not even the normal shut down process that is scheduled, but a full reboot.

I've been on the APC website and changed the settings to exactly what they describe, and yet this keeps happening. The battery was replaced over a year ago, but this problem just started happening about two months ago.

Posted by on

  • kshaw169 Jul 28, 2009

    Sorry, should have been a bit more specific. The battery is not on full load (currently at 26%). The battery capacity is normal, capacity of 100%, and remaining runtime is 40 minutes.

    Each server that we have in-house is run on it's own APC so that there is no overflow from other devices. We show no errors, and no issues. Yet if the power so much as flickers in the office, it will force a reboot of the server.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,684 Answers

Hello,

With a 980watt load the run time is only 7 minutes on a brand new battery. If you have the system on full load your run time will be much less and it has likely damaged the battery. here is the APC web site page for your model. If you are running that much equipment I think you need either a bigger UPS or another 1500 and spread the load out.

Buddy
Corporate Computer

Posted on Jul 24, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

SUA3000RMI2U won't carry load


Did you run this test without AC input?
Also what happens when you cut off the AC mains without any load connected to it? Will the UPS continue to run or does it switch off as well?

Dec 15, 2012 | APC Smart-UPS 3000VA USB & Serial...

3 Answers

Yesterday and today one of our Smart-UPS 1400 powered off and 2 of our servers along with it. What would cause this?


may be power to the UPS went off or was not within permissible limits, hence the ups run on batteries until they were completely discharged, the servers went off because they are supplied by this ups. check the power supply to this ups, somebody could be switching it off accidentally. try to sitch the inpu power to the ups to see whether the batteries are okey

Dec 15, 2009 | NEC APC Smart-UPS 1400 (050-01803-000) UPS...

2 Answers

APC SMARTUPS 1500VA Battery Problem When Replaced


You are correct. The APC Smart line has a partial charge when it's new. Similar to cordless phones, the work right away, but you're still supposed to charge them before use for best results.

Just leave it plugged in with no load for a couple hours and it will be fine.

Sep 02, 2009 | APC Computers & Internet

1 Answer

Insufficient Runtime Available on Agent


If the UPS display is indicating runtime at 6 mins, and software is saying insufficient, seems like a communications issue. I'd try downloading the latest communication software for the UPS and reseating the communications cable at both ends, making sure no bent pins, etc. could be causing a comm glitch.

Jun 25, 2009 | APC Smart-UPS 1500VA Shipboard...

2 Answers

APC Smart UPS 1500 will not start.


It could be that the cable to the front-panel got damaged during the battery replacement.  After all these years you would think APC would improve that aspect of their design.  All I can suggest is inspecting the cable and where it connects to the front panel.

Apr 18, 2009 | APC Smart-UPS 1000VA UPS System

2 Answers

Smart UPS 1500 - battery level green lights blink on and off


You need to run recalibration on the unit.  The supplied PowerChute software & cable will allow you to do this if you hook the UPS up to a PC (I know it works with the serial cable, not sure about USB).  If you only have a MAC then I cannot offer a solution other than to buy the standalone PowerView device from APC.  It will cost a bit more than a battery, but may save you from buying needless batteries in the future.  I finally broke down an bought one, but note that I was still having the problem after the 1st recalibration.  By trial and error (and maybe a vague memory) I put my MAC in sleep mode, that dropped the load to stop the lights from flashing.  Then I recalibrated with a 22% load and now it finally seems better (lights no longer flashing).  This was with a Smart-UPS 1000.
Let me know if that helps.

Apr 01, 2009 | APC Smart-UPS 1000VA UPS System

2 Answers

Supply problem with Smart UPS 700


Above shows that you are trying to Cold Start the UPS. That is only used when there is no utility power. It is running everything off the battery only. Try charging the battery again and this time try just pushing the ON button and releasing.

Mar 13, 2009 | APC Smart-UPS 700VA UPS System

1 Answer

Power failure


the smart up 2200I, can not on again, each time I try to on it, it use to show a prompt light as if is about to on, how can I solve the problem?

Dec 17, 2008 | IBM APC Smart UPS 2200I UPS System

Not finding what you are looking for?
APC Smart-UPS 1000VA UPS System Logo

974 people viewed this question

Ask a Question

Usually answered in minutes!

Top APC Computers & Internet Experts

Shawn DuRee

Level 3 Expert

355 Answers

Cindy Wells

Level 3 Expert

5159 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

Are you an APC Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...