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John F Pennett Posted on Apr 08, 2017

Got water in dyson animal. Now it only runs 15 seconds HELP

5 Related Answers

Anonymous

  • 134 Answers
  • Posted on Mar 08, 2009

SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

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Anonymous

  • 438 Answers
  • Posted on Apr 04, 2010

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Anonymous

  • 20 Answers
  • Posted on May 06, 2010

SOURCE: DC17 Animal Bagless Upright Cyclonic Vacuum: dyson animal wont turn off...

dyson has switch problems, needs new switch.

Anonymous

  • 1 Answer
  • Posted on Jul 22, 2010

SOURCE: dyson 15 animal

So I was having the same problem with no brush movement. Found this inductor exploded and wire melted off for the brush motor; However, this will allow the suction motor to work. I didn't smell it as much becaues the circuit board is inside the ducting before the filter. I have been looking for a replacement board but haven't found anything so tomorrow I will replace the bad parts on the board instead. Good luck to everyone else with this problem!2c752e0.jpg6da67b0.jpg

askdyson

AskDyson

  • 2572 Answers
  • Posted on Aug 05, 2011

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: how to take apart a dyson DC 15 animal to clean

    Hi there,

    For information on cleaning and maintaining your DC15 Animal, please refer to the user guide supplied with the machine. In case you don't have this to hand, here's an online copy:

    http://media.dyson.com/downloads/us/floorcare/manuals/dc15_opmanual_usa.pdf


    We wouldn't recommend dismantling the machine any further than this. If you're concerned that the cleaner doesn't seem to be performing as well as normal, I'd encourage you to get in touch with us directly so one of our experts can run through some troubleshooting checks with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

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    Related Questions:

    1helpful
    1answer

    While cleaning I got water in Dyson Animal now only runs a few seconds

    Try hanging upside down in a warm place.if water has entered motor it may have to be replaced.motors for dysons are actually very cheap (uk £10/20 max) if u have the expertise to change it.youtube has step by step how to s.if "professional" is only option buy a second hand one off internet be cheaper than repair.dyson motors are not longest lasting motors ive found but cheap to replace
    tip

    Dyson DC08/08T/19/19T/20/21/29 - Washing the filter

    To wash the pre-motor filter in your Dyson DC08/08T/19/19T2/20/21/29, please follow the simple steps shown in the video below. This procedure applies to the following Dyson variants:

    DC08 - Origin, Animal, Allergy, Carpetpro, HEPA, Base, Toolkit, DC08i, Standard.
    DC08T - Origin, Allergy, Carpetpro, Complete, Animal.
    DC19 - Toolkit, Allergy, Comet Exclusive, Plus Tools, Precision.
    DC19T2 - Multi Floor, DC19T2i, Animal.
    DC20 - Origin, Allergy, Animal, Stowaway Blitz It.
    DC21 - Motorhead.
    DC29 - Exclusive, Allergy Parquet, Allergy Parquet Plus, Origin, All Floors, Allergy, Allergy Complete, Animalpro, Origin Plus.

    The filter should be washed every 3-6 months using cold water. Always ensure the filter is totally dry before refitting it - this may take up to 24 hours.

    For further help and advice please visit www.dyson.com and click on Support.

    Dyson Customer Service


    on Jun 22, 2011 • Vacuums
    0helpful
    1answer

    HOW TO TEST A DYSON MOTOR.

    A DC-7 has a Panasonic motor which is the best part of it. I have never seen one of those fail within the life expectancy. You do have to consider that a Dyson was never designed to last more than 5 years. The newer Dysons are only designed to last 2 years. If the motor runs for 15 minutes and overheats, my first guess would be a faulty heat sensor on the motor. If it ran only 30 seconds or so, probably a bad motor.
    3helpful
    1answer

    My dyson keeps shutting down

    Hi there,

    Sorry to hear you're having difficulties with your DC14 Animal. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

    http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL

    The correct way to wash the filter is shown in the video linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 1 hours.

    http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL


    By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support
    0helpful
    1answer

    How to take apart a dyson DC 15 animal to clean

    Hi there,

    For information on cleaning and maintaining your DC15 Animal, please refer to the user guide supplied with the machine. In case you don't have this to hand, here's an online copy:

    http://media.dyson.com/downloads/us/floorcare/manuals/dc15_opmanual_usa.pdf


    We wouldn't recommend dismantling the machine any further than this. If you're concerned that the cleaner doesn't seem to be performing as well as normal, I'd encourage you to get in touch with us directly so one of our experts can run through some troubleshooting checks with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service
    2helpful
    1answer

    Dyson animal shuts of after 5-10 min of use

    The "hidden" filter at the base of the unit is the HEPA filter, there is another filter on the side of the vacuum that you can remove and wash with water. Make sure that is washed out. If it's too dirty it will restrict air flow and the motor will overheat.
    0helpful
    1answer

    Does the dyson 07 take about 15 seconds to start suction after it is turn on?

    No should start instantly.
    Check for blockages and check the filters if its taking that long!
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