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Re: drum will not move
Try to remove drum belt, and then turn drum by hand, if it does not turn , then you have either siezed drum bearigs, or some thing jammed between the inner and outer drum
If drum turns freely, then check motor to see if it is free to turn.
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It could be a broken drum restraint spring, or a worn or broken. or loose shock absorber.
To check the springs, remove the top cover, and you will see the springs.
Another possibility is the concrete weight could be broken or loose.
You need to remove the lower rear panel of washer to check the shockers and concrete weight.
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Hi, This is difficult to work out as there are so many different symptoms. Here are my thoughts -
Dust from carbon rushes is black. Grey dust usually comes from a loose concrete weight. Loose tub weights are rare on this model but they cause a loud knocking noise which is often worse when the washing machine is revving up to spin and dying down from a spin (suspension problems are also often worse at this safe too). It's not normally a metallic sound though.
If the noise is coming from the motor banging against the sides of the machine then it will make the machine move when it happens. The whole machine may jump or move to one side. The motor often thumps the side of the washing machine on Hotpoint washers where the motor is fitted at the top of the tub and over to the right hand side. This is a daft place to fit a motor and only .I think they've eventually stopped now though.
It is normal to be able to push the drum to the side so that the motor hits the casing. If the suspension has gone, the tub should be twisted and leaning to one side more than the other or it just could be very loose. It's difficult to check suspension if you don't know how it should feel.
If the noise is coming from the inner drum hitting the heating element or throwing an object like a £1 coin (trapped between the inner drum and the outer tub) around, then the washing machine will be stable but the noise would still be a horrible metallic knocking. This is one cause I suspect.
Thank you for contacting Fixya.com
I had the same issue with a similar machine. Need to replace the spindle assembly (or otherwise make sure) that the belt is tight. Try replacing belt first. Make sure machine is level. test it by putting some stuffed sockes in the machine, let them get thrown around. Listen for the banging noise, apart from the soft socks hitting the tumbler.
Several possibilities for noise. check concrete balance wieghts at top and bottom of washer, make sure they are not loose.
Check drum restraint spring(s) are not broken.
Check suspension legs for wear.
Check for loose motor fixings.
Finally, remove drum belt, and spin drum by hand, tjhere should be noise from bearings, if it feels rough or is rumbling , then main bearings have failed.
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