Question about HP PSC 2175 All-In-One InkJet Printer

1 Answer

Printer will not copy

OK we ran out of black ink. So I had DH take out the empty black ink
cartridge (56) and he accidentally allowed the machine to run with I
think the empty cartridge spot open. The machine made a funny noise. We
went and got the new cartridge, installed it. Now it will print fine
from the computer and it will scan as well from the computer. BUT if I
try to just copy straight from the printer it constantly asks us to
press 'enter' so it can align the cartridges (which we have done many
times.) It will not just copy! Can you help us? Thank you. Sincerely,
Rosemarie

Posted by on

  • Rosie Posie Nov 28, 2007

    GReat! Thank you SOOO much! It worked! I cheaped out on buying a new color cartridge and pressed the setup button and then the options button and it worked great! Thanks again!

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  • HP Master
  • 1,113 Answers

It Does keep asking if it fails to get it right, usually it fails to get scan of alignment page completed correctly because it fails to see one of the colours printed on its alignment page correctly,
I would guess that you should change colour cartridge as well (these I have seen deplete themselves trying print black when black ink is not present.

There is also a way of telling your printer to forget about alignment would you like to know how......Press and hold the Setup button, and then press Options (or Copy Options ).

Here is a link to how an alignment page should look and HP answers to your problem, please rate my solution for me.

Posted on Nov 21, 2007

  • Soulvisitor
    Soulvisitor Nov 28, 2007

    Great to hear it solved your "issue" with DH and the printer. Thanks for rating, so many don't bother to, and I enjoy knowing that I have helped someone overcome their problem

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