Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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The adjustment knob for bare floor will not stay in position

When I rotate the knob to bare floor position it snaps back to carpet position

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Broken catch. recommend dyson service as it is not user replaceable.

Posted on Sep 14, 2009

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1 Answer

The bare floor/carpet switch moves on it's own from bare floor to carpet all the time.


Hi there,

I'm sorry to hear you're having difficulties with your DC07. When you have your brush control set to 'Carpets', the brushbar should run when the cleaner is reclined into the vacuuming position, and shut off when you stand the cleaner upright. When you have the brush control set to 'Hard floors', it should remain in the off position until you change it manually back to 'Carpets'.

If it won't stay in the 'Hard floors' position during use, it's probably best if you get in touch with us directly so we can determine if there's a fault, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 22, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the...


Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Feb 22, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson vacuum brush bar will not rotate and the belt is not broke. The hand tool works fine. What is wrong?


I took the plate off and cleaned up the vacuum brush bar. Since the belt was not broke I knew that was not the problem. I know when the setting is bare floor, the brush bar will not rotate. That was not the problem. I just keep turning the knob from bare floor to carpet, several times. The setting must have been "off" just a bit because after several times turning it, it must have reset in the proper setting. The brush bar did start rotating just like normal.

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1 Answer

Dyson vacuum brush roll doesn't turn


The brushbar should only turn when you meet two conditions:
1) When you step on the front of the machine and pull back on the handle (recline the machine in other words)
2) The dial is set to CARPETS

The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

Mar 19, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Kenmore Vacuum 116.36623501 does not stay on bare floor setting


It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17.

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1 Answer

Works on carpet not on bare floors


It's not supposed to rotate on bare floors

Nov 14, 2008 | Dyson DC14 All floors Bagless Upright...

1 Answer

No suction when vacuming floors


Hi.

There are 2 types of Dc07 one is clutched & has two belts the second has only one belt going from motor to brush roller.

Lay machine on its side pull back handle as if you are to vac carpet switch machine on look to see if brush roller is spinning.

If it is not spinning unplug machine from mains supply & remove the sole plate by turning the three plastic screws to unlock position, Lift sole plate away if you have non clutched machine you will now see the brush roller with A belt going from this to the motor shaft belt may have snapped or come off so replace it.

If your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive.

If you still have no brush rotation after doing all this then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

There are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/index.htm

Jul 05, 2008 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Brush Roll won't switch positions


The adjustment knob on the hood of the machine is a plastic "arm" that prevents the belt tensioner from tightening up the v-belt so that the roller will stop or start. If the knob is adjusted while the handle is back, it can break the plastic arm off and then the function will not work. This knob should only be adjusted with the handle in the upright position. Usually, if the arm is broken, the roller will still turn when the handle is lowered and will not turn off when the knob is selected to the bare floor. If the brush roll will not switch on , it is usually a problem with the belt(s). You should replace the belts yearly. They can look fine, but be worn out.

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9 Answers

DC 07 BRUSH BAR DOES NOT TURN BELT OK


Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

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