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When I receive a call I see the phone number but

When I receive a call I see the phone number but not the contact name

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I have the same problem using Rogers wireless, and I called them about it. It seems that when a call is being made from another cell phone, regardless of whether it is on you contact list or not, it dispays only the number, because it is essentially on their server. If the person hangs up or leaves a voicemail, then any relevent information, such as the contact name associated with the number is displayed on your phone, because that is how your phone deals with that number. In other words, when someone is calling, most likely you will only see the number, and not a lot you can do about it.

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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The name of the caller is not displaied


Why does my Nokia device only show phone number of caller or SMS sender, although they are listed in my contacts? The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:
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If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.

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