The incline on our Precor c964i is stuck in a high position (approx. 10% incline). Other than being on a high incline, the treadmill seems to be working fine.

If your Precor C964i treadmill is displaying a "stuck key" error message and it seems to be related to the reset button, here are a few steps you can try to address the issue:

1. Power cycle the treadmill: Turn off the treadmill and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on again. This simple power cycle can sometimes help reset the system and clear temporary errors.
2. Clean around the reset button: Use a soft cloth or cotton swab to gently clean around the reset button and the surrounding area. Dust, dirt, or debris might be causing the button to get stuck or not register properly. Ensure there are no obstructions or residue that may affect its functionality.
3. Inspect the reset button: Check the reset button carefully for any physical damage, such as a tear or debris lodged underneath it. If there is a tear in the button or it appears to be damaged, it may need to be replaced. Contact Precor customer support or a qualified technician to obtain a replacement button and guide you through the replacement process.
4. Reset the treadmill: Some treadmill models have a reset function that can help resolve minor issues. Refer to your treadmill's user manual or contact Precor customer support to find out if there is a specific reset procedure for your model. Follow the instructions provided to perform a reset, which may help clear any error messages related to the stuck key.
5. Contact Precor customer support: If the above steps do not resolve the issue, it's advisable to reach out to Precor's customer support for further assistance. They can provide specific guidance based on your treadmill model and help troubleshoot the problem. They may recommend additional steps or advise on whether a technician should be involved to repair or replace the reset button.

When contacting customer support, provide them with the specific error message, details about the tear in the reset button, and the steps you have already taken to address the issue. This will help them provide more accurate assistance and solutions tailored to your situation.

If you have checked the safety switch on your Precor 9.45 treadmill and everything seems to be intact, and the "reset safety switch" message still won't go away, it's possible that the switch itself is faulty or the console is not receiving the signal from the switch.
You can try cleaning the switch and the area around it, and also check the wires that connect the switch to the console to make sure they are not damaged. If the switch or wires appear to be damaged, they may need to be replaced.
If cleaning and checking the switch and wires doesn't resolve the issue, it's recommended that you contact the manufacturer or a qualified repair technician to further diagnose and fix the problem. They may be able to provide additional troubleshooting steps or suggest other possible solutions.

If you wish to get some details; check the site http://electro-medical.blogspot.com/. Pull up older posts. Surf the site with patience. Check for treadmill running belt adjustment

Starting at the outlet, follow power into the machine. If you are getting power past the circuit breaker and in to the power board, chances are your lower board is toast. The only solution is to replace the item with a new or known good used board. The following links will take you to a video on how to use a multimeter to verify power. Video about Multimeter Testing

Replacement Parts for Fitness Exercise Equipment at SPORTSMITH
Precor Error E2, Lift Error Probable Cause Error would occur if the incline is unable to move or if the incline position potentiometer is not functioning. When this error occurs, all lift motor and drive motor motion is ceased and the display will go blank except for the error displayed.
Corrective Action Troubleshoot as errors 40 and 42.

Precor Error Code E2

most prob one of sensor / connection gone bad

Precor Error E4, Incomplete Initialization Probable Cause Indicates that an incomplete upper PCA to lower PCA initialization occurred. When this error occurs, all lift motor and drive motor motion is ceased and the display will go blank except for the error displayed.
Corrective Action Run the initialization program. Caution: The treadmill's running belt will accelerate to the treadmill's maximum speed (12mph). DO NOT stand on the treadmill's running belt during the procedure.

1. Set the on/off switch to the OFF position. Wait a minimum of 10 seconds to allow the internal power supply to discharge.
2. Remove the safety key from the console and set the on/off switch to the ON position.
3. Press INCLINE UP and SPEED DOWN keys together. While pressing these keys, replace the safety switch on the console. Continue holding the INCLINE UP and SPEED DOWN keys until the display goes blank. INIT will appear in the time window of the display. The EEPROM is now clear and reset. After a second, 1.25 will appear in the distance/calories window, 15.0 (the maximum incline) will appear in the incline window, and 12.0 (the maximum speed) will flash in the speed/pace window.
4. Press QUICKSTART to begin the speed calibration process. Power bits will appear in the incline window, the target speed will appear in the time window and the actual speed will appear in the speed/pace window. At the beginning of the process, the target speed will be .5mph. The running belt will start. Once the actual speed reaches .5mph, the target speed will then change to 12mph and the running belt will accelerate until it reaches 12mph, then it will stop.
5. When the running belt stops, the display will return to the user mode and the initialization process is complete.

Precor Error Code E4

How long have you let it run for after turning it back on ? Some treadmills have a re calibration test built in and will incline to the max and work its way down. During this time you should simply walk away and not touch anything as it trys to calibrate its self. If not i will need more information on it

hi,
Your treadmills motor controlling circuit have some problem. thats why you cant adjust its speed. its running at its high speed because its motor controlling IGBT become shorted. As these potion of your treadmill is a high voltage point, i will recommend you to consult the manufacturer for support.
ok

Precor Error E4, Incomplete Initialization Probable Cause Indicates that an incomplete upper PCA to lower PCA initialization occurred. When this error occurs, all lift motor and drive motor motion is ceased and the display will go blank except for the error displayed.
Corrective Action Run the initialization program. Caution: The treadmill's running belt will accelerate to the treadmill's maximum speed (12mph). DO NOT stand on the treadmill's running belt during the procedure.

1. Set the on/off switch to the OFF position. Wait a minimum of 10 seconds to allow the internal power supply to discharge.
2. Remove the safety key from the console and set the on/off switch to the ON position.
3. Press INCLINE UP and SPEED DOWN keys together. While pressing these keys, replace the safety switch on the console. Continue holding the INCLINE UP and SPEED DOWN keys until the display goes blank. INIT will appear in the time window of the display. The EEPROM is now clear and reset. After a second, 1.25 will appear in the distance/calories window, 15.0 (the maximum incline) will appear in the incline window, and 12.0 (the maximum speed) will flash in the speed/pace window.
4. Press QUICKSTART to begin the speed calibration process. Power bits will appear in the incline window, the target speed will appear in the time window and the actual speed will appear in the speed/pace window. At the beginning of the process, the target speed will be .5mph. The running belt will start. Once the actual speed reaches .5mph, the target speed will then change to 12mph and the running belt will accelerate until it reaches 12mph, then it will stop.
5. When the running belt stops, the display will return to the user mode and the initialization process is complete.

Precor Error Code E4