Question about Microsoft Hpq - MS OFFICE 2007 SBE MLK - RZ365AABA

2 Answers problem Installing MS Office 2007

Installing MS Office 2007. Half way through, it stops the installation and calls for When I point it to the location, it keeps coming back with the same message. I have seen this problem documented on this website, but no solution so far.
Any ideas?

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  • ejandrbw Jul 24, 2009

    This is an original store bought version useful for 3 machines. First machine installed without a hitch. This one had prior version of MS Office 2007 that was removed. Stops with the error message listed above.

  • ejandrbw Jul 25, 2009

    Will try and report back what happened.

  • ejandrbw Jul 28, 2009

    Tried the disk cleanup route. No Office Setup Files, so we deleted the Setup Files. Now when MS 2007 disk is put in, we get the following error:

    E:|Pror.ww\OSETUP.DLL digital signature does not validate or is not present.

  • ejandrbw Jul 29, 2009

    The deletion of all setup files during disk cleanup apparently upset the original Disk 1 of Microsoft Office 2007. No idea why, but its related to all of this prorww stuff. So, on a whim, I put Disk 2 of MS Office 2007 in the drive and attempted to install whatever was on there - Accounting 2008. It worked and paved the way for Disk 1. Put Disk 1 and the install completed in a minute or 2. Which means that the first install that failed actually did a partial install. Install went smoothly - MS Office 2007 is up and running. I was unable to find even a reference for prorww on MS's website. How disappointing.
    Thank you for your help.



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Try with other office 2007 cd
By the way, this is the original cd or a copy of it?

Posted on Jul 24, 2009

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  • Robert Nyilas
    Robert Nyilas Jul 24, 2009


    then try this:

    1. Click Start
    2. Select All Programs
    3. Select Accessories
    4. Select System Tools
    5. Click Disk Cleanup
    6. Disk Cleanup will do its calculations
    7. From the Drives list in the Select Drive dialog box, select the hard drive that contains the Msocache folder
    8. More calculations...
    9. Select the Office Setup Files checkbox in the Files to Delete list
    10. Click OK.
    11. When you are asked Are you sure you want to delete these files? select Yes

  • Robert Nyilas
    Robert Nyilas Jul 28, 2009

    1. Delete all files (at least ones not currently in use) from c:\documents and settings\username\local settings\temp.
    2. Delete files ending in .lck from the following folder: c:\documents and settings\all users\application data\microsoft help\

  • Robert Nyilas
    Robert Nyilas Jul 28, 2009

    or you can do that:

    1. Copy the whole installation directory on your hard disk (in my example: D:\Visio 2007\OFFICE12\
    2. Try to locate the OSETUP.DLL from another software on your CD (in my example I used the one from D:\Project Pro 2007\OFFICE12\PRJPROR\OSETUP.DLL
    3. Copy the OSETUP.DLL and replace it with your broken OSETUP.DLL on your hard disk.
    4. Give it a try, on my Windows Vista Business machine it worked!

  • Robert Nyilas
    Robert Nyilas Jul 28, 2009

    I believe the reason that you are getting the missing .dll error is because the files on the install disk are compressed and windows cannot read it. Computers or DVD/CD players for that matter cannot read most ISO/compressed files. So extract the files and install


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  • 14 Answers

I think you should to go and upgrade NetFramework, but for more can you give any message error that stops your MS Office installation?

Posted on Jul 24, 2009


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