Question about 3Com 7760 (3CRWE776075US) 802.11a/b/g Wireless Access Point

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I'm using a Roberts internet radio on my home wireless network and it works fine but for some unknown reason the only BBC station I can receive is "World Service". All the other BBC stations tell me their is a "format error". I have made the recommended adjustments to my Firewall to make sure the necessay ports are open but it makes no difference. I have even tried switching off the Firewall but that makes no difference either. Talking to Roberts they suggest it could be a router problem so are you able to offer any help to overcome this problem? I should add that I have no problem in getting BBC stations on my PC. Many thanks.

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  • Nash Jan 25, 2013

    Hi, I have a Denon internet radio and exact the same problem. Was your problem solved in the meantime?

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They may be Real Audio services – so port 554 should be open – also there may be a DOS filter (denial of service) that could be disabled to see if it is confusing the stream for an attack. If this doesn’t help – we need the router make and model numbers.

a.g@robertsts.com

Posted on Sep 10, 2009

  • Arvind Gaur Sep 17, 2009

    do factory reset, as explained on page 63. Also reboot router and modem by briefly disconnecting power for 2 min

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