Question about Secure Computing SnapGear SG300 (SG30012US) Firewall

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We have lost our username & password for the SG300 router and the IT company that set it up is saying they have lost the details - so we cannot set up any more VPN users without this info?!? Anyone know how we can remidy this without having to reset the system which is our last resort.

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Re: We have lost our username & password for the SG300...

Have you taken any backup of your router configuration

Posted on Nov 21, 2007

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1 Answer

Change admin username password

Reset the factory to "factory" settings.
This reverts to the original ID/password.
Then, you can "setup" the router (ID/password/SSID/security).

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How to find username and password

Here is a link to Linksys website where you can find the info to reset the password on the router. Usually the password is admin/admin, usually. Sometimes it is admin/password for username/password.

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Linksys password

Before doing a hard reset on the router you may want to try the default username and password. While this is not the same for all routers, this may allow you access to your router.

Username: Admin or Administrator
Password: <Blank>, try just pressing enter or try "admin" as the password as well.

If this does not work and you believe the router is using the default username and passwords try viewing the default settings at
Resetting your router

If the default username and password doesn't work it's likely you or someone whose setup your router has enabled a password that has been forgotten. Thankfully most routers will have a small pinhole button on the back or bottom of the router (like that shown in the picture to the right), pressing this button in and holding on this button for 10-15 seconds will hard reset the router. After this has been done setup the router again and enter a username and password that you can write down.
hope this helps

Jun 07, 2012 | Linksys WRT120N Wireless-N Home Router,...

1 Answer

Does a 10 second reset on a Netgear router reset everything. Even the password on the network and so on?

it should only set the password on the router

Unfortunately, there is no way to recover a lost or forgotten password from a router or access point; you will need to reset the device to factory defaults. However, once the device is reset to factory defaults, you can use the default username ("admin") and password (either "password" or "1234" depending on your router) to reconfigure your router settings.


if there a small hole in the front or back of the router push a hair pin in to reset to factory settings

hope this helps

Jan 02, 2011 | NetGear ProSafe FVG318 (606449041668)...

1 Answer

I've forgotten the username and password for my router. The router I have is the DSA-3200. Airport wireless G public/private gateway. Is there any way I can reset the password to default

Connect your router to computer with ethernet cable then you can access it with following default link. or or or If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. If you are still not able to access router with above ip then you need to RESET it for that press RESET button for 10 seconds it is in back side of router then all settings defaults..Then you can access it with above method. . Then click on wireless->wireless security->WEP security there is code password note down it or enter new password then save setting s and restart router. then you can connect wireless with new password. Let me know if you need further assistance. Thanks for using FixYa.

Dec 29, 2010 | D-Link AirSpot DSA-3200 (F56772) Firewall

1 Answer

Password recovery

Try restarting your router. There should be a button on the back of the router that you can press with a paper clip or something. After that your password should change to something like:

username: admin
password: admin


username: admin
password: password

Apr 09, 2010 | SonicWALL TZ 170 SP Firewall

4 Answers

How do i unblock netgear firewall?

Sir to access the router, go to your browser then type in then type in Under the Username field enter “admin” and Under the password field enter “password”. After this you are now in it and you can now configure the firewall to be in unblock mode. Before doing this sir, i suggest that you unplug any cable in the WAN slot and just leave the PC you are using to it.

Jul 19, 2009 | NetGear ProSafe FVG318 (606449041668)...

2 Answers

Client lost login/password, doesn't have copy of config either

No you cant, even if you reset the box it requires the default username and password. If you could brief me about your issues let me give you the solution

Apr 28, 2009 | Juniper Networks NetScreen 5GT...

1 Answer

Need to network SG300 Firewall and Qwest (Motorola) 3347-02 Modem

The modem needed to be set to a 192.168.x.x network, and the SG300 Firewall WAN port needed to be set to a dummy IP on the same network for it's IP, and the specific 192.168.x.x address for the gateway and DNS.

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1 Answer

Router Not Working

First of all Reset by pressing a reset button or with the help of a pen. turn if off and restart ur computer Once you connect ur computer with router.. go to start-run- type ipconfig. if you are getting an ip address in range of to, 1.Launch your web browser(IE). Enter ? as the web site address. 2.The default password (?1234?) in internet access setup choose "Encapsulation as ethernet and there should be nothing in username or password.incase you have been provided with username and password from ur ISP then enter those with ip address assignment setting as dynamic. See if you can open the routers settings page. once you open it follow the instructions given on this link in .PDF format to SETUP ur router for ur internet connection. To learn about ur router n setup more visit: I am also using the same router and i did the same thing with the help of *** support team. i got it fixed in just 15 minutes. u can contact them on *** Just try it out and let me know or call *** team. i am sure they will help you out. Cheers!!

Dec 14, 2006 | Zyxel P-334WT (P334WT) Firewall

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