Question about Canon Video Cameras
Recently purchased a Canon FS21 Video camera which came with
Pixela Imagemixer 3 bundled software. Sucessfully loaded this but when I download the files no thumbnails appear in the library.
Any help most appreciated
I have the HG20 that had the same problem. I called Canon support (very nice) turned out that I was using the USB port on the front of the computer. Disconnected and used the USB port on the back of the computer (motherboard) now everything is working fine. Apparently there is a USB hub problem when using the front USB ports. Hope this helps.
Posted on Aug 06, 2009
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Posted on Jan 02, 2017
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