Question about HP Officejet 5610 All-In-One InkJet Printer

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HP 5610 All-in-one can recieve faxes but not send, when sending a fax i always get the busy tone. connot understand why, recieves faxes prefectly.

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Have you set for the proper dialing? there's a choice for pulse or tone dialing, you probably need tone dialing. Also the number needs to be put in just as you would dial on a phone.

Posted on Jul 24, 2009

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1 Answer

I cant receive fax


Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.

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As I understand it, this is as it should be. You have two different numbers sharing the same physical line and only one can be active at any one time, so if you are using the phone and someone tries to fax, the fax line will be engaged and similarly, if you are sending a fax and someone tries to ring on your phone line, it will be engaged.

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bad modem board. plug a phone into the ext jack see if you get a dial tone. The modem board can be bad even if it can send but not recieve.

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Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
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pleas close the redial option and other number may be busy or finished

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