Question about Tomtom Rider Europe 2nd edition GPS Receiver

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Tom Tom Rider 2 will not switch on

Tried charging and the soft reset, as recomended on the website, no improvement. This unit has given me problems from day one. Formerly it used to not switch off, just going into the reboot cycle every time was switched off, one just waited until it went flat and recharged it. Another occasional problem was locking up, not switch on or off, the only solution was to connect to the computer and reboot. Now nothing works and its only 15months old.

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Take it back from where you bought it from with your recipt they should replace it

Posted on Jul 24, 2009

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6ya6ya
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Can you tell me where is the reset button on tom tom 1 IQ


I'm a little confused about which unit you have, but the answer is simple enough..... If there isn't a small hole on the bottom of the GPS, then simply hold the on/off button for approximately 15 seconds -- until the unit restarts. The small "hole" that I'm referring to will be in the same vicinity as the connector that the cable plugs into. It should say reset right by it, if the reset button is there. If you do have a reset button on the bottom of the device, you'll need to use something to press the button. A paper clip straightened out a bit works perfectly.

The following lists are from Tom Tom's website. I hope this helps:

Devices that are reset by holding the On/Off button ico_open.gif
(GO x50, Blue&Me TomTom, GO x40,
XL IQ Routes, XL,
ONE IQ Routes,
Rider Pro, Urban Rider)


Devices that are reset by pressing a reset button ico_open.gif
(GO x30, GO x20, GO x10, GO,
XL IQ Routes ², ONE XL,
ONE 3rd Edition, ONE 2nd Edition, ONE 1st Edition
TOYOTA, ECLIPSE, DAIHATSU, ECLIPSE II,
Toyota Aygo Connect Multimedia,
Start ², Start
RIDER 2nd, RIDER 1st)

Apr 29, 2011 | Tomtom ONE 3rd Edition GPS

1 Answer

Problem with my tomtom go 910, was working perfectly until i went on vacation for five weeks. Went to use it and could not switch it on so i thought the battery must be low, so i was going out in the car...


1. Connect the GO to your home charger and charge it for at least two hours. You need to charge your ONE or GO300 for at least 2 hours using the 12-24V cigarette lighter adapter in your car.
2. Check if the green light on your GO lights up when connected to power (RIDER does not have this light).
3. Leave your GO connected to the power cable and RESET it using a straightened paper clip
4. Press the ON/OFF button for at least 3 seconds.


To reset your TomTom device:
1. Charge your device.
Charge your device for at least 2 hours. Make sure the charging light on your device is on (except RIDER which has no charging light).

2. Remove the SD card.
If your device uses an SD card, remove it.
3. Reset your device.
Use a straightened paper clip, or something similar, to push the reset button. For a visual representation of the reset button, see below.
4. Turn your device on.
Press and hold the On/Off button for at least 4 full seconds.
5. Insert the SD card.
If your device uses an SD card, insert the SD card.
Always make sure that you are using the latest version of the TomTom application on your device. You can update the application through TomTom HOME. If you use more than one storage card you need to update the application on each card.



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Apr 04, 2008 | GPS

2 Answers

My tomtom rider 2 will not turn on


My tomtom rider 2 will not charge on my bike and will not charge from mains electric, when i use my tomtom in the car it works.

Cheers Tim

Mar 23, 2011 | Tomtom RIDER GPS Devices

1 Answer

I have got a tom tom rider version 2, when I switch it on the software program starts and it won't start as it should


Reset the device.

Search for"reset" on this site, or find out how in your manual. This has worked for some.

Oct 13, 2010 | Tomtom RIDER GPS Devices

1 Answer

My tom tom rider 2 unit is not shuting off


Open the compartment on the bottom of your TOM TOM RIDER and bellow the memory card slot there is a small hole and with a needle insert on it and bingo the unit shuts-off.

Feb 07, 2010 | Tomtom RIDER 2nd Edition GPS

1 Answer

I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Tom tom rider version not charging via bike cradle either via direct connection to the bikes battery or when connected to an aux power socket. There is also no sound while attached to the car cradle /...


I recently had a bit of success with TomTom. My TomTom Rider 1 did not charge on the bike cradle, there is a known problem with the early cradles. TomTom have developed a TomTom Rider 1 replacement cradle (updated) and if you push hard they will wend you one in the post free of charge.

Jul 27, 2008 | GPS

1 Answer

Switch on


Have you tried resetting the unit? There is a small reset button on the back at the top. Put a small pin or a paperclip in the button, and press it for a few seconds. This should reset the unit.

Aug 15, 2007 | Tomtom GO 910 GPS Receiver

3 Answers

Tom To Rider


Unfortunately I have encountered the same issue with my Tom Tom Rider. I have worked out the problem is between the mounting bracket and the GPS unit. There are 4 little metal pins that spring in and out on the mounting braket that are supposed to be in touch with 4 metal cylindrical metal surfaces on the rear of the GPS head unit. This looks good in design and theory, but the GPS unit does not always make contact with the metal pins, hence allowing no charge to GPS unit and automatically turns itself off whilst riding. I have sort to overcome the issue with building the rear of GPS head unit cylindrical contact points with solder. It is a fiddly fix, but to date this has overcome the issues you have named up. A small drop of self fluxing solder is all that is required. No more than 2mm projection off GPS unit. Allow the solder to adhere to contact and move soldering iron towards the base of GPS unit. The reason for doing this is to allow the pins extra contact surface. I found my pins on the mounting unit did not line up with GPS head unit when fitting together from new. It's not easy to see this, but shine a torch light as you bring 2 surfaces together and you will see what I mean. The mounting braket pins were slightly lower than the GPS contacts. This is what causes the problem. Hopefully Tom Tom will redsign these on the next model or allow more contact space and tolerances to eliminate this frustration. Regards, Nicky (fellow Tom Tom Rider)

Aug 05, 2007 | Tomtom RIDER GPS Devices

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