Question about Brother MFC-9420CN All-In-One Laser Printer

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Replace Toner Message Will Not Clear

After replacing the black toner with a new Brother TN04 cartridge, the printer still reports that the toner is out and needs to be replaced.

Is there a way to get rid of this message?

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Re: Replace Toner Message Will Not Clear

Are you sure that it is not asking for one of the colour toners?

Was it a genuine cart?

Did you replace it before machine instructed Replace Toner ie no message or Order Toner/Toner Low was displayed?

Posted on Nov 21, 2007

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I have a brothermfc 7340 printer and cannot replace the drum

Open the front of the printer by pulling the front panel toward you and down. (where you replace the toner cartridge)
Remove the toner cartridge/drum unit assembly by pulling up and toward you.
separate the drum unit from the toner cartridge by pressing the green release tab on the side and lifting them apart.
place the toner cartridge into the new drum unit
replace back in the printer
press "clear/back" button and then press "1" to cancel "replace drum" message
close the front panel.

Apr 04, 2015 | Brother DCP Printers & Copiers

1 Answer

How can I get "Replace Toner Cartridge message to go away?

Pressing the Clear/Back button when front cover is opened. press the arrow down key to show the appropriate toner, then press 1 to reset the bias, close front cover.

Jul 30, 2014 | Brother MFC-9010CN - 17 PPM Multifunction...

1 Answer

I am trying to reset my toner. i am getting a toner replace message after i have replaced the cartridge with a brand new one from brother.i've tried opening the cover, hitting clear and then *00 and...

You dont say what model it is but in 90% of cases with the brother printer, it is the fault of the toner cartridge. I am presuming that the toner cartridge you put in was a generic brand. On the left hand side of the toner cartridge there is a counter reset lever that needs to be in the correct position to reset the printer. You can either return the toner cartridge and request another or try to reposition the lever & gearing by taking off the left cover.

May 11, 2011 | Printers & Copiers

4 Answers

My Brother HL2140 printer was running fine and all of a sudden the toner light is on and it stopped printing. Just yesterday when i printed out the status for the drum and toner it showed more than 80 %...

636 is a lot of pages and depends on the toner coverage you may need to replace the toner.. 80 - 75% (is that used is remaining ??) any way check your waste toner basket first (see you manual for instructions) chances are its filled and needs cleaning or replacing (see your manual for instructions) If its fine then change your toner .. If you have the demo toner (toner shipped with machine) these contain less toner than a new cartridge and will finish faster ...

Jul 26, 2010 | Brother HL 2140 Laser Printer

2 Answers

Replaced Toner

open the cover, press the clear back button(or options) when it says replace drum? press *00

Mar 23, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

Received "Low Toner" message. Replaced toner with new Brother cartridge still have "low Toner" meaasge and [printer will not print.

Please check if you removed the Plastic Tapes which is placed in the side lock of the new Toner Cartridge.

Apr 24, 2009 | Printers & Copiers

3 Answers

Brother 2140 toner light on, won't even try to print.

To get every bit of toner powder out of the cartridge, first remove the toner unit from the drum assembly. Second, find the little circular window on the right-side of the toner cartridge. Third, place a piece of black electrical tape over the clear window, cannot be clear tape. Fourth, re-install the toner cartridge into the drum assembly. Last, put the complete unit back into your printer. This worked for me.

Apr 05, 2009 | Brother HL 2140 Laser Printer

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Brother MFC9420CN Toner Error-Incompatible Toner Detected

Since this machine takes TN04 cartridges, and there are no chips or anything, do a reset.From memory press 1 and 7 together, then 1.

Apr 10, 2008 | Brother MFC-9420CN All-In-One Laser...

4 Answers

HELP! Brother MFC-8460 "Toner Life End" won't clear

The problem with a new toner cartridge that will not signal the printer that it has been changed has to do with a gear positioned wrong on the new or rebuilt cartridge... we had 3 factory brand new toners that would not clear the replace the toner message... I finally found the following link that came from a toner company that sells refills that tells how to reposition the gear to let the machine know a new cartridge has been installed. I did the proceedure on pages 5 & 6 having to reposition the gear and all cartidges then worked flawless... it works.

Dec 20, 2007 | Brother MFC-8460N Laser Printer

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