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My philips go gear is not recognized on my computer. I cannot put music nor delete music. when i charge it it use to be a computer on the screen saying do not disconnect now my screen is black with a blue battery in the middle looking like its charging. Sometimes when listinening to my mp3 player the song skips a little part or even goes to the next song, What do I do please I need help.

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The solution for this prb s...u better install the driver cd came along with u r philips no gear..and reinstall it..then u try cinnecting it through USB...u r comp will automatically detect the philips removable drive...if it cannot detect u r philips set..then it must be a prb with u r mother board..u should reinstall all the driver cd came along with u r mother board...then try it will work for sure...its a common prb with all of the users...if u hav prb with installing the STEP 2 process...u can better call u r computer engineer for installing the mother board driver cd...STEP 1 process can be done by urself!!!!

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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3 Answers

Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

It won't let me delete songs


  1. We Too had a hard time deleting a song but found the solution..... Put the mp3 play in the MSC mode through the settings do not put in auto.....when your computer prompts that the music player is connected it will have a screen that asks play music, open folder to veiw files..... or take no action... you neew to click on the open folder to veiw files..... when this screen loads find the song or songs that you want to delete right click and then delete it will only delete from the mp3 player.....took me two days of pissing with this mp3 player to figure it out......

Dec 15, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Uninstall music from sa3124


Insert mp3 player/usb into computer. Double-click on My Computer. Double-click on the icon of the Philips Go Gear. Delete ONLY the song files from the Music folder. Do not delete anything other than song files, or your mp3 player will become unusable.

Nov 24, 2008 | Philips GOGEAR SA6045 MP3 Player

18 Answers

File System Error!?


Ok, so what you need to do is plug your player into the computer. Then, in the go to my computer in your start area.
In your computer folder, you should have a removable disk (D:), this is your player.
Right click on the tab and go to Format, click on quick format and then start.
The next window that should pop up will say that it will may erase all the files on the device. That is ok. It will erase all the music you had on there, but that is easy enough to load back on.
Wait for it to finish, unplugg it, turn it on, and you should be good. All you have to do now is reload the music!
I had to figure this out for myself just a few minutes ago because I was having this same problem. Good Luck!

Oct 04, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Frozen screen on my phillips mp3 player


You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically

If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."

-Tha Mp3 Doctor

Sep 01, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Still gay


did you check the side to make sure you didn't have it locked up

Mar 23, 2008 | Philips SA5125/37 MP3 Player

2 Answers

Philips HDD1630 MP3 Player about 2 years old, no excessive use, won't charge any more or be seen by computer. Only shows low battery on screen then dies. I am a little technically incline, can anyone tell...


You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).

Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

Feb 05, 2008 | Philips HDD1630 MP3 Player

1 Answer

Philips Go Gear hdd075/17 stopped working suddenly!


Why not simply try charging it up, I assume it came with a charger? Other than that I do not know

Oct 15, 2007 | Philips HDD070 MP3 Player

13 Answers

Lost software for my Phillips GoGear


http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080621082708_92.21.147.221&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD065/05&mid=Link_Software&hlt=Link_Software
this link fixwd the same problem for me after i lost my disc

May 29, 2007 | Philips GoGear SA178 MP3 Player

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