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The printer works but the scanner doesn't - Epson Stylus Photo RX620 All-In-One InkJet Printer

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Scanner bulb warming up keeps cycling, seems like the scanner is not working and can not print or copy. Sounds like the movement across the scanner doesn't happen.


Optical scanner assembly faulty, its avil replace it if not open the unit gently remove the cover clean reflecting mirroes with ears buds to aviod scratches, refix and try.. best of luck

Sep 08, 2011 | HP LaserJet 3330 All-In-One Printer

1 Answer

HP 4500...when trying to scan, or make a copy, screen displays "Scanner Failure" and will not work. Please help.


The "Scanner Failure" message appears when the scanner unit doesn't responds to the commands from the printer's processor. This is a major hardware failure - the scanner unit is effectively dead.
Replacing the failed scanner unit with a new one would cost more than a new All-in-One so either use the printer as is (just as a simple printer) or sell it for parts and get a new one.

Sep 02, 2011 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I installed a printer on my PC and the scanner does not work. Should i install the scanner aswell?


Do you have the combo printer that comes with scanner and printer in one machine? If you do, then one installation should work the device as the computer will recognize it as one. If that's what you have, and the scanner still doesn't work, return the machine and ask for a new one.
If you have separate scanner and printer machines, then you should have two installation discs as each should have its own. You will need to install the scanner if this is the case.
Hope this helps.

Aug 30, 2011 | Office Equipment & Supplies

1 Answer

I have an hp psc 750 and the scanner doesn't work or won't work I need help to get it working,


you have to open the top cover and clean the scanner mirrors in the scanner unit.

Aug 04, 2011 | HP Office Equipment & Supplies

1 Answer

My officejet 6210xi all in one, the scanner doesn;t work it's says need software or driver for work but web hp says the driver for this windows 7 install automatically, the printer and copier work good...


Windows 7 will just have the printer drivers for this unit by default. If you want to be able to scan, you should install the full version of the drivers which is available from the HP website. Just search for your model number, select the operating system, download and install.

Jun 17, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Im trying to scan a document but its saying error code 2106. i have it hooked up through wireless


Try these things:

1. place a doc to scan in the scanner. Close the lid and hit MENU, COPY document, START.

If that doesn't work you'll need to contact kodak. If it does then try this next:

2. Check for ADMINISTRATOR rights.

  1. RIGHT CLICK on the kodak icon and select Properties > Compatibility tab > Run this program as an administrator
  2. Select RUN AS ADMINISTRATOR
  3. click APPLY
  4. click OK
Then try scanning again. If it still doesn't work then-

Reload the driver:

  1. select Start > Run.
  2. Type %windir%, then click OK.
  3. Double-click twain_32.
  4. Right-click Kodak, then select Delete.
  5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to (cd drive: > printer > scanner.
    Double-click aioscannr.msi, then follow the instructions to remove it
  6. Then go to cd drive: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
  7. Open Home Center Software
  8. Select Scan Documents and Pictures.
  9. Scan a document
If it still doesn't work then you'll need to take it in for service.

Jun 15, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Scanner seems to not be aligned properly. Documents are cut off, or wrong size.


Scanners are pretty much impossible to fix yourself, if they're experiencing hardware issues. Try making sure you have the latest software and firmware updates for your computer as well as your scanner/printer. If it still doesn't work, it's time to call Brother - it likely needs to be shipped for service.

May 06, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

My printer doesn`t react


Hi there, " Unplug the printer cable from the computer. " Unistall the printer drivers from Device manager and also unistall the all the printer appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page.

Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 19, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Scanner bulb doesn't turn on during a scan


You can try to get and replace the scanner light. If it was the light, the new one will work. If it was some other electonic component that shut off the light, then the light won't work. Depends on the cost of a new light compared to getting the unit serviced by a tech. Or the cost of a new Multifunction unit. Do some research before you make the decision.

May 31, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

?Scanner failure? error message


Usually this type of error message pops up when the scanner lamp isn?t warming up properly. This is what you should do: 1. Check if the lamp is on. 2. Unplug the scanner?s power supply and plug it back in. Try connecting it diretly to the wall. 3. If that doesn?t work: a. Unplug the unit?s power supply. b. Press ?cancel? and left arrow while reconnecting the unit. c. Release the buttons when the printer starts up. 4. Try scanning again. 5. If it doesn?t work, have it serviced.

Feb 22, 2006 | HP PSC 750 All-In-One InkJet Printer

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