Question about Apple iPod touch

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My itouch is frozen with the apple icon and a usb cable indicating connect to itunes. when i connect to itunes, it doesn't recognize my itouch. Help!!!

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Here's how to solve it.

  1. Turn on your iPod (in my case it would only get as far as displaying the Apple logo
  2. Hold the power and home buttons down (the iPod will power off after 10 seconds, but keep holding those buttons down)
  3. After the iPod powers off, release the power button (but keep holding the home button down)
  4. After a couple more seconds, you should hear that magical “ding dong” that means the iPod is coming back alive, and that Windows has detected it. You may even see a little “New hardware” popup in Windows. It is now safe to release the home button, and your iPod is in DFU mode.
  5. Now iTunes will see it as a DFU’ed iPod and should ask you to automatically restore its firmware.
  6. iTunes has to download the new firmware, and it takes a while, so go make a sandwich.

Posted on Jul 24, 2009

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Related Questions:

1 Answer

Itouch is frozen on "Plug


My son had the same problem and I found that there was a loose or dirty connecting of the connector on the itouch. I used a cotton swab and iso-propyl alcahol and cleaned the connector. If this doesn't fix it, try carefully wiggling the connector to see if he iTunes recognizes it. I did have to restore the unit and then reloaded it. I was glad I did not have to replace the connector as it is a fine pitch soldered connection requiring the right tools.

Jan 20, 2011 | Cameras

Tip

Fix Disabled ITouch that ITunes will not recognize


If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.

on Jun 29, 2010 | Apple iPod touch

1 Answer

My itouch is locked with a passcode and it shows the itunes with the USB port pointing at it and when i plugged it into my itunes it said that it couldnt connect to the ipod because it was locked by a...


Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
Remember, turn off the itouch. Then while its off hold down the circle button and plug it in. Keep holding down the button until the recovery screen comes up. Good luck!!
Now

May 18, 2010 | Audio Players & Recorders

1 Answer

I restored my itouch but itunes still wont recognize it


You may need to reset the driver
and then possibly update your itouch firmware to get it working again....
-Close any other open programs
-Unplug the iTouch and any other NON-ESSENTIAL USB devices from the computer (i.e. PRINTER, CAMERA, etc.)
-Open the iTUNES application and leave it on during this process, you may minimize the program if you'd like though!

-click on your Start Menu
go to Control Panel
click on System icon [computer w a check]
goto the tab that says Hardware
then the Device Manager button (alternatively, u can access the device manager by opening up the RUN command and typing in "CONTROL.EXE SYSTEM" and hit ENTER)
-Under DEVICE MANAGER, click on universal serial bus controlers
to expand the catagory
then you itouch should be in there
it may be under a name like "USB
Mass Storage Device"
then click [up/plus on the toolbar] and choose
the unistall driver option[computer with an X]
(don't worry, your data on the iTouch will be fine!)

-Next plug your itouch back in it should
recognize it
Now then, try to update the firmware through Apple

Jan 03, 2010 | Apple iTunes

1 Answer

Itouch is frozen with the usb cable and itunes


Press and hold the Home button and Power button and the same time to perform a hard reset.
if this fails plug into pc and restore your ipod.

Hope this Helps! Please Rate!

Nov 26, 2009 | Apple iPod touch

1 Answer

My itouch screen is frozen and I cannot unlock it.


plug the usb cable from your computer to your itouch. then use itunes. itunes will do the job automaticly.

Jul 10, 2009 | Apple iPod touch

1 Answer

Itouch screen frozen


Try doing the reboot by holding the sleep button and the home button until the apple logo appears then plug into itunes and it should say "itunes has recognized an ipod which needs restoring"
then follow the steps to make it good as new.

or manually,

connect to itunes and click ur ipod then hit the restore button.

Jan 19, 2009 | Apple iPod touch

3 Answers

ITouch screen frozen on USB and ITunes


ipod touch only reads apple's usb cord are you using apples usb cord

Jan 11, 2009 | Apple iPod touch

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