Question about Kenmore Elite 45986 Front Load Washer

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Kenmore Elite Calypso Washer fills then doesn't advance..

My washer is an older, top-loading washer with electronic controls. We purchased it from someone on Craigslist, so we have no warranty. It is in beautiful condition and looks brand new. It worked perfectly for the month or so that we've had it, until now. I loaded it the other day, and after about 30 seconds, the water stopped filling and display code indicated an "LD", which means the drain hose is kinked or clogged. It wasn't. Then, after I repeatedly tried to get it to fill and run, it then displayed a "FL" code...."Overlfill". Now it won't run at all. A repairman told us it needs a new pump & motor, costing more than what we paid for the washer. Not sure if I should trust this advice. Help!

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You can get a replacement pump at pcappliancerepair.com - part # 285990 - and a lifetime replacement warranty on the pump - for (at this time, July 2009) about $124 total.

However, before you do anything you can run the washer diagnostics by pressing the following key sequence to put the washer into the Automatic Service Diagnostic mode (make sure the washer is EMPTY of clothing when you do this):

Prewash Options --> Wash time --> Prewash Options --> Wash Time (also known as a "Key Dance"). You have to press the 4 keys within 5 seconds for the washer to enter the diagnostic mode.

The washer will start counting down from 99 on the LED display and will run through the following steps:

Display 99-81, Nutate & Fill (washer plate rocking motion is called Nutate), Cold Water, Drive Motor Speed 300
Display 80-61, Nutate & Recirculate, Cold Water, Fabric Softener Dispenser, Pump in Recirculate mode (wash), Drive Motor Speed 275
Display 60-41, Nutate, Fill & Drain, Hot and Cold water, Bleach Dispenser, Pump in Drain Mode - LISTEN FOR IT TO RUN, Drive Motor Speed 250
Display 40-21, Nutate, Fill & Drain, Hot Water, Detergent Dispenser, Pump in Drain Mode, Drive Motor Speed 225
Display 20-01, Spin & Drain, no water fill, no dispenser solenoids, Pump in Drain Mode, Drive Motor Spin Speed 500
Return to Standby at the end of the countdown.

You can press Cancel at any time.

Also, if you can get the washer drained, when you tip it on its side and open the bottom cover (unplug the AC power first and secure the water lines & drain), if you shine a bright flashlight up inside the outer case of the washer, look for a plastic sleeve with some paperwork in it.

If it is there, you will find the washer's Service Diagnostic Paperwork, a large fold-out sheet that shows all the keystrokes, like those documented above, for putting the washer through a bunch of diagnostics.

Posted on Jul 24, 2009

  • frankierozel Jul 11, 2011

    I did the diagnostic (thank you for posting it) and it went thru just fine.
    my Kenmore Elite Calypso top load washer model # 110.22064102 did not go to stand-by mode, unless stand-by mode is 'off'.
    the machine has been getting stuck during the last 3-5 minutes - Auto Fluff - of the washing cycle. And then throws itself off balance (with and without washer being empty)
    I am hoping this diagnostic works. If it doesn't, what should I do next?
    thank you

  • djbilo Jul 11, 2011

    We've since replaced our Elite Calypso but if I remember correctly, if the unit tends to go off balance, and toward the end of our ownership of our units this was the case, the internal wash plate (the thing that looks like a big hat) also needs to be replaced; the rubber seals on the edges lose their elasticity, a gap opens up, and clothing can get caught in between the plate and the tub, or wrap around the internal workings below that, or even get sucked into the pump's impeller, damaging it. I was intrigued that when I ordered the plate, Sears parts center personnel told me that plate has about a 2-year rubber seal life span and should be replaced as a maintenance item regularly. Surprise, surprise!

    But, if the pump's impeller is clogged with or damaged by debris that was thusly sucked up because the wash plate seal has degraded, it's a vicious cycle and ends up with you replacing the pump/impeller, but if you don't replace the wash plate too (OEM item from Sears only - I never could find an after-market supplier), then the cycle continues of malfunction/eating clothing, especially clothing with draw strings. Put such articles in a wash bag (one itself without draw strings), or at least quadruple-knot the draw strings so if they do get caught, maybe they won't get sucked all the way through the mechanism into the impeller and cause it to jam and fail to drain, or damage it. Buttons, coins, any hard debris is even worse for the impeller than draw strings, which tend to wrap around the mechanism and just jam, but not necessarily damage, it - a maintenance headache, but if you are the slightest bit mechanically inclined, you can undo the hoses to the pump and reach in and pull out the debris. Just remember safety and unplug the unit!

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Actually, the repairman is half right on this . Your motor is ok but, the drain pump is faulty. maybe a busted impeller or damaged pressuere switch. I would check the filter for obstructions. if the filter is clear, replace the pump. Ok, as for the FL. this is the result of a failing over fill switch. Have the overfill pressure switch replaced and the hose as well.

Posted on Jul 24, 2009

  • Michael Masters
    Michael Masters Jul 24, 2009

    ***(((The most common issue concerning that LD code will be a faulty pressure switch but, have that drain pump tested before you replace the pressure switch)))

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