Question about Kenmore Elite 45986 Front Load Washer
My washer is an older, top-loading washer with electronic controls. We purchased it from someone on Craigslist, so we have no warranty. It is in beautiful condition and looks brand new. It worked perfectly for the month or so that we've had it, until now. I loaded it the other day, and after about 30 seconds, the water stopped filling and display code indicated an "LD", which means the drain hose is kinked or clogged. It wasn't. Then, after I repeatedly tried to get it to fill and run, it then displayed a "FL" code...."Overlfill". Now it won't run at all. A repairman told us it needs a new pump & motor, costing more than what we paid for the washer. Not sure if I should trust this advice. Help!
You can get a replacement pump at pcappliancerepair.com - part # 285990 - and a lifetime replacement warranty on the pump - for (at this time, July 2009) about $124 total.
However, before you do anything you can run the washer diagnostics by pressing the following key sequence to put the washer into the Automatic Service Diagnostic mode (make sure the washer is EMPTY of clothing when you do this):
Prewash Options --> Wash time --> Prewash Options --> Wash Time (also known as a "Key Dance"). You have to press the 4 keys within 5 seconds for the washer to enter the diagnostic mode.
The washer will start counting down from 99 on the LED display and will run through the following steps:
Display 99-81, Nutate & Fill (washer plate rocking motion is called Nutate), Cold Water, Drive Motor Speed 300
Display 80-61, Nutate & Recirculate, Cold Water, Fabric Softener Dispenser, Pump in Recirculate mode (wash), Drive Motor Speed 275
Display 60-41, Nutate, Fill & Drain, Hot and Cold water, Bleach Dispenser, Pump in Drain Mode - LISTEN FOR IT TO RUN, Drive Motor Speed 250
Display 40-21, Nutate, Fill & Drain, Hot Water, Detergent Dispenser, Pump in Drain Mode, Drive Motor Speed 225
Display 20-01, Spin & Drain, no water fill, no dispenser solenoids, Pump in Drain Mode, Drive Motor Spin Speed 500
Return to Standby at the end of the countdown.
You can press Cancel at any time.
Also, if you can get the washer drained, when you tip it on its side and open the bottom cover (unplug the AC power first and secure the water lines & drain), if you shine a bright flashlight up inside the outer case of the washer, look for a plastic sleeve with some paperwork in it.
If it is there, you will find the washer's Service Diagnostic Paperwork, a large fold-out sheet that shows all the keystrokes, like those documented above, for putting the washer through a bunch of diagnostics.
Posted on Jul 24, 2009
Actually, the repairman is half right on this . Your motor is ok but, the drain pump is faulty. maybe a busted impeller or damaged pressuere switch. I would check the filter for obstructions. if the filter is clear, replace the pump. Ok, as for the FL. this is the result of a failing over fill switch. Have the overfill pressure switch replaced and the hose as well.
Posted on Jul 24, 2009
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Posted on Jan 02, 2017
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