Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator

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GE Profile Artica PSH23PSAASV side by side refrigerator not cooling...this has happened before. The freezer stays cold but the rerigerator does not get cool. It does not seem to be getting cold enough. Sometimes unplugging and plugging back in works.

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  • GE Master
  • 4,654 Answers

You will need to unplug the refrigerator and remove the back panel inside the freezer. Check for ice or a frozen over evaporator coil. If frozen defrost and we will need to examine the defrost heater at the bottom of the evaporator. It may have a glass tube covering the heater element inside. I want you to check to see if it is burned out. The part number for the defrost heater is WR51X10042
You please let me know what you find. If the element is burned out I recommend you replace it and the defrost thermostat part number WR50X10068
You and order the parts by clicking the link below and entering the part number into the part number search feature and click FIND IT. Let me know what you find, Sea Breeze
PART NUMBER AND MODEL SEARCH FEATURE

Posted on Jul 24, 2009

  • John Tripp
    John Tripp Jul 24, 2009

    Because this happens sometimes the wires connecting to the defrost heater may be loose, burned or have a bad connection. Sea Breeze

  • John Tripp
    John Tripp Jul 26, 2009

    If you need any help feel free to let me know, Sea Breeze

    Thanks for your Rate!

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