Question about Viking 42 in Built In Professional Integrated Side by Side Refrigerator - VISB423

1 Answer

Viking side-by-side -- Condensation

Model # VCSB483D

The bottom of the freezer drips and leaks condensation from the gasket. The gasket has been replaced but has not resolved this.

Condensation persists and accumulates down onto our beautiful new solid wood floors.
We have to babysit the refrigerator daily, wiping the water around the gasket.

Note: My fridge does not seem to be on the recall list as the serial # indicates a manufacture date is 08/22/05, beyond the date of 03/01/05 on their recall list.

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  • ucla89dolphi Aug 20, 2009

    Thank you SO much for this reply --
    I have since learned that the cause of the problem is the the freezer door does not close properly because the door is not aligned. It's further "inset" than the fridge door, but only at the top, making it kind of tweaked, does that make sense? The causes the gasket to become flattened at the top of the freezer and more normal at the bottom. I have had no less than 4 repair men through here making and "adjustment" to the hinge at the upper left (freezer) door. They all say that they cannot adjust it any further.

    (I mentioned a recall list because you can imagine how thrilled I was initially to learn that Viking was recalling my model of fridge because of a hinge problem --
    then I learned that it didn't apply to mine, and I have the correct hinge.)

    To summarize -- If you look at my unit, the top of the freezer door is pulled further in than the fridge. This distorts the gasket which doesn't "seal" properly.

    I feel like throwing this fridge out the window.

  • ucla89dolphi Aug 20, 2009

    I will do that next week when he comes back with (the latest gasket). I will def look at the defrost timer at the same time. Thank you! . . . More later.

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  • 6,826 Answers

It really sounds like the defrost timer is staying on all the time.Have the timer checked.This must be a on going problem with this brand,I am getting a lot of them.So many things could be the problem,but the defrost timer is what really stands out,the defrost timer,does just that,it defrost only a certain short period of time,or it is supposed to.That is how you get frost free.If I can help any more please ask,but have the defrost imer checked ,or replaced.

Posted on Aug 20, 2009

  • Ronny Bennett Sr.
    Ronny Bennett Sr. Aug 20, 2009

    You may try and get a new gasket with a good magnet in it.Also have the defrost timer checked,I have a feeling,not to add to your problem already,but the defrost timer is not working correctly.

  • Ronny Bennett Sr.
    Ronny Bennett Sr. Aug 20, 2009

    Good luck,I just think,it is too much water for condensation,but make sure ,if it is the tech,that he really test the defrost timer,and shows you,cause techs,can be decieving ,,

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