Question about RIM BlackBerry? Curve 8330 Cellular Phone

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Had just ended a call; put in case - when pulled phone back out screen was white with nothing on it. Have tried powering off - taking battery out; nothing is working. Have phone chargine now. There is a solid green light lit. Any ideas?

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  • aricca_walla Jul 24, 2009

    The screen is completely white; just had been talking on it. Do not get on the internet or play games - only phone and email

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Hi there,

Your OS might have been corrupted, resetting will not help on your problem. Hopefully you have a recent back up then you can wipe your phone following the instrcution at http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

This method will wipe out all data, programs and OS.

Regards,
Jeep Brainy

Posted on Jul 24, 2009

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Posted on Jul 24, 2009

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