I was just listening to music and i always put it on hold and then all of a sudden the pad dosnt work and i thought it was on hold but it wasnt so then i pushed the back button and it worked but the pad just didnt work. I had a code for it and it didnt work at all. Then i tried taking it appart but the screws were to small so i ended up not taking it appart then i turned it on again and it worked. So i was playing with it and i turned the touch off and now its just on the click thing and then the third time i turned it on it froze on me again whats going on this is so stupid that one guy might be right it might be a virus but what ever it is its annoying and im tired of it i spent 200 on that thing and i dont want it to break on me ive had it for to long to replace it so what do u do?
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May have to reset the zune to factory default settings...
Try this.... Reset Zune: Press and hold the back button while pressing up on the control pad. Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.
Also, make sure that the hold button on top of your zune is turned to the off position.
in order to fix this . you have to restart the device. to restart the device you press and hold back while also pressing and holding the top part of the zune pad until screen goes blank and zune logo appears this should work. if contact support comes back up try restoreing the device.
for more info on how to restore the zune go to zune.net/support and press technical issues and a list with how to fix any problems will appear
well this is a very serious problem it could be caused by age or by draning the battery a couple of times plug it in ti ur computer and see if the program recognizes it if not then u are srewed if it does refrsh ur zune by rasing everything and then putting everything back. or try pressing back and up of the pad
If it freezes up hold the pause button and turn it off, then hold down
the back button and up on the keypad and it will restart. If for
some reason it keeps freezing constantly I suggest you contact zune.
loadTOCNode(1, 'moreinformation');To restart the Zune device, follow these steps:
1. Set the Hold switch to the unlocked position.
Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position.
2. Press and hold the Back button while you press the top of the Zune pad.
uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters