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The basket / inner tub is actually what you see when you look in the unit. The inner tub connects to the transmission and sits inside the outer tub. Unless you take the whole top off and remove the inner basket, it is almost impossible to clean the outer tub. You can try to use the oem cleaning method and this is to run it with no clothes, on the hottest setting with one cup of bleach in the water.
the noise you're describing is normal - there is water in a sealed balance ring on the inner tub. To get rid of the mildew and smell, leave door open after cycle and use something like Affresh or "Smelly washer" stuff monthly or more often.
This is probably happening because the clothing is being left damp in the washer. When it is warm during the summertime mildew will grow very quickly in the towels. On front load washers you need to leave the door open when not in use to keep mildew from growing. You should wipe out behind the inner seal any moisture when you are done doing laundry. This is an issue for most front loaders. Some front loaders have a clean washer cycle that uses bleach to sanitize the drum. Other washers like the Samsung have a block of silver and release silver ions in the wash to sanitze the clothes.
You will need to replace the inner basket and front outer tub assembly. Likely, the spider on the inner basket (drum bracket) has broken which is causing it to be loose and rubbing on the inside of the outer tub. This can be verified by checking for excessive play of the inner basket (hold the front of the inner basket and check for play by moving it up and down). It's not a cheap repair unfortunately. Be sure to always use a small amount (2 tablespoons for a full load) of HE (high efficiency) detergent to prevent future build up which could cause corrosion of the tub spider.
Unfortunately this problem can occur with all front loaders made by any
manufacturer. The problem results from excessive soap and body oils
that do not fully dissolve and/or rinse clean from inside the inner and
out tubs. Front loaders are energy efficient and only use a little
water so any build up between the tubs that gets higher than the water
level is left behind. It is also natural that some moisture collects
between the folds of the door gasket and, if not wiped out, will mildew
Not to worry, a few changes in use (as compared to
top load washers) can easily eliminate your current problem and keep it
First of all, make sure to ONLY use HE (high
efficiency) detergent and make sure to use no more than 2-3 tablespoons
per load (because too much detergent will cause oversudsing, not break
down efficiently and build up between the inner and outer tubs).
eliminate the problem you now have I highly recommend a product called
Whirlout (available at Home Depot in the hot tubs section). Just one
capful in an empty load with the hottest water cylce will break down
the current build up and take care of any odors (a 2nd cycle if the
problem is really bad).
To avoid any problems in the future, use
the correct amount and type of HE detergent, wipe the door gasket dry
when done with the laundry (for the day, week or however you do your
laundry) and run an empty cycle once a month with a capful of Whirlout.
If your machine is in a high humidity location (i.e. a basement), then
leave the washer door cracked open when not in use.
The brand of your front loader is not that material on this issue. What is happening is that your old top load washer may have used as much as 45 gallons of water per cycle, while some front loaders use as little as 12. Because of the low water use, you must cut back on the additives you are using. Use only 1 tablespoon of HE detergent (even less if 2x or 3x detergent) per load. If you use fabric softener, use only 1 teaspoon per load. Odor on clothes after wash is indicating that the detergent and or softener has not been fully rinsed out. If you throw a load of washed towels into your machine and start a cycle without any soap, then stop the cycle, you should not see any suds. If you do, there is obviously soap left in the clothes. With bath towels, the towels are used to absorb clean water off a clean body. They do not need soap when you wash them, and never use fabric softener on towels.
If your washer is a LG WM-1832 it has a assessable filter behind the access door on the lower left front of the machine. Clean that out first, and if it has a tub clean or sanitary cycle use that cycle (if not, use hottest longest cycle available) with 3 Affresh tablets or use whirlaway to clean out the washer outer tub (the not visible tub that holds the water). You might want to use another cycle like that with bleach to head off mold or mildew growth. Use of proper amount of detergent and fabric softener should really help the clothes odor issue from then on. Also check the tub seal at the bottom of the door area to clean out any lint from drain hole areas to help prevent water from remaining in the tub seal area.
water may not be draining completely out cause something is stuck in drainage area.
Other posts tell how to remove the top of washer to look between white outer tub and inner wash tub for sock or something else that is lodged.
Look at my post on "eco smart won't drain, smells hot" for instructions on removing the black motor/white plastic housing from bottom of washer. I had a sock stuck in the very lowest part of the drainage system, water wouldn't drain out and couldn't see the sock until I removed the motor. I was able to pull the sock through the quarter-sized hole in bottom of tub and drain the remaining very stinky water. I used a dog dish (need a low edge bowl to fit under washer), tipped washer forward, then back and just kept emptying the dish.
Saw another post said don't tip washer back. There is something on backside of washer that you could break if you tip backwards. So, if you tip forward i guess you won't break anything--i haven't...yet.
Noticed a musty smell lately, and also had gray streaks on my clothes. Think the standing water that wouldnt' drain out has been my issue for some time now and when the motor burned out, I finally had to research the other issues.
the problem is your door seal if you close the door after a wash then what happens is the water goes mouldy on the inside of the door seal what you need to do is replace the door seal you will never get rid of the smell without replacing it never close the door after a wash always leave it open to make sure its your seal the easy way is to look at the inner part of the seal and it will be mouldy only thing you can do
If the odor does not go away, it is probably time to change the rubber door boot, or you have something stuck in the drain. Take a good look at the rubber around the door. If it has mildew spots and/or mold, it generally won't go away. Pull the rubber back a bit and look BEHIND the boot as well. You may have some lost items stuck in the boot causing the odor. Last of all, UNPLUG the washer and remove the lower kick panel under the door by removing the three 7mm screws and check the drain pump for foreign objects. There's only one pump inside the washer so it won't be too hard to find. It is usually white in color and has a screw off access cover. There is a bit of residual water that remains in the wash tub all the time. You will need to drain this first or you will have a mess to clean up. You can use some towels or use a shop vac. If you use towels, lay them down around the drain pump and remove the access cover. If you use a shop vac, pull all the residual water from the wash tub through the drain line. Sometimes this pump will build up with all kinds of scunge from soap residue and/or foreign object getting caught. Clean it out real well and run the washer on a bleach cycle with the hottest water setting you have. Let me know if any of this helps you. If you decide to change to door boot, post a response to this solution and I will give you step-by-step procedures.
washers and dryers dont make smells themselves its a problem with something u might be putting in it. if u tend to add alot more detergent then usual to your towels then they never completely rinse the water out and will have a mildew smell