Question about Zenith ZEN450 Remote Control

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The tv screen is blue and i can't get the remotes to change the channel or show me the guide

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Hi,

Let me inform you - Blue Screen has nothing to do with Remote. This is a Hardware problem. More likely, you need to get it repaired by calling a tech.

Before you call, make sure you have the correct connections. Usually this might occur, if there is no Signals or if you might have Turned DVD/VCD on.Check the manual to turn it off. Also, plug off the cord for 30 minutes and then again plug in the Power cord and see, if that could help you.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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  1. Frank: Verizon. com says try this: Change your VCR's Channel to 3 or 4. Most blue screen issues are caused by the VCR not being set to Channel 3 or 4. If changing the VCR's channel (using the channel buttons on the VCR or from the VCR remote control) did not change your TV screen, go to step 2.
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Remote will not respond. New batteries installed. I can change channels at receiver, but the remote will not do anything, even though all the led's on the remote will show lite when pushed. 6.4 ir/uhf...


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The situation you explained, klipjointhai, is pretty interesting and I would enjoy the opportunity to help! What does show on the screen when you press the Select button on your remote? Also, are you able to make the TV guide come up when you press the Guide button?

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Hi! I will be more than glad to assist you in this concern. Lets Isolate the problem, press 1st the sat button once on the remote that is giving you a problem. the sat button should light up and check if you could pull up the guide or can change the channels. if there is still no response, bring with you the remote conrtol that is giving you a problem on tv1, turn on the tv and it should show a picture, go to the fron tpanel of the receiver and press the power button once to turn off the green light, once its off, the tv will go into a black or snowy screen, press the up button on the front panel of the receiver until it shows the system information. look for the primary and secondary remote address, ex, primary remote address is 1 on the white box and 1 on the green box, secondary remote address is 2 on the white box and 2 on the blue box, how to reprogram the remote, press and hold the sat button on the remote that is giving you a problem and wait until all lights lit up, once it lit up release it and press any number from 1 to 15, but lets choose 9, then press the pound button (#) that is under number 9, once you press pound button, the sat button should flash 3 times, then after it flash, press the record button, that is under the cancel or view tv button., you will notice that the secondary remote address was change from 2 to 9. to save the setting, get the remote1, select done on the screen and it will show a black or snowy screen. to check the remote 2 if it works, press the sat button once and the the big red power butto, the blue light should turn on if there is no blue light but there is, the blue light will turn off, then before you go to the tv2 location make sure that blue light is on and then check on the tv2 location if you could change the channels now. just incase that the problem is still there, check the remote antena on the back of the receiver, make sure that its on the upright position to broadcast the uhf signal properly.. that should fix the problem. if just incase the problem still exist, call 1800-333-3474 ask for a replacement of the remote..pls feel free to get in touch..if you have any query

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