Question about Schlage Camelot Deadbolt Keypad, Satin Nickel #FE595VCAMXACC619

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Schlage Keyless lock intermittently won't unlock

I installed one of these about 6mos ago and every now and then when I come home it won't open. I can correctly enter the combination and I get the normal green light and unlocking sound but the handle does not open the doo. I can enter it over and over and same thing. It seems like if I push very hard on the knob (as if closing the door) it seems to help it work but not always. I have a hard time reproducing it though so I can't find any indication of the cause (I have tried closing the door harder, entering the combination faster or slower and a few other random things to no avail). It seems like it is happening more frequently but that might just be b/c I am getting more annoyed by it. I have a second one on another door and when I get locked out I can go there to get in. I vaguely recall having a problem with the other one that I looked up online and found a solution for but don't recall what it was. I don't use that door so much so not really sure if it has the same problem or not but am going to start using that one more to find out. Anyone have any suggestions?

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I would recommend that you replace the battery and see if that solves your problem. If it does not, get back

Posted on Jul 24, 2009

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