Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

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WD HD Media player damaged my hard drive??

After using my Apollo Imation external hard drive in my new WD HD Media player very successfully for a few weeks, after disconnecting it, it is now:

1. No longer recognised by the HD Media player after connecting it again
2. My laptop takes a few minutes to read it when it connected (used to be instantaneous)
3. My other computer doesn't recognise it at all!

Tried WD support - useless!!!

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Hi Dear! This problem could be solved through a software. You should use Western Digital Disk Manager, your WD hard disk will work properly after using that your WD hard disk pass all test of the software. When it will pass all test it will work properly and in other condition if it will not pass then you should try again so that the software will fix the error and it will made workable.
Thank You

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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