Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE Model TFX20D not cooling!

GE model tfx20d, with no cooling at all. I have tested t-stat and defrost timer. When it goes into defrost the heaters do not work and when it goes to cool it does not cool. It sounds and feels like the compressor is running. Lights work as well as light switches. If thermistor fails do these symptoms occur or is it low on freon?

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  • kap61150 Jul 24, 2009

    The thermostat works ok. Could it be the relay or capacitor and where are they and how to test.

  • kap61150 Jul 24, 2009

    No frost, coils feel no cooler than the plastic walls inside. Sounds like it is time to recycle!




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Hi, If the defrost heater doesn't come on, check continuity on the bi-metal swtch located on the top of the evaporator coil. The bi-metal needs to be cold when testing it. If the switch is cold and shows an open circuit, it will need replaced. The bi-metal switch is a thermostat that turns the defrost heaters off when the desired tempurature is reached,.
Please let me know if this has helped you at all or if I can assist you further.


Posted on Jul 24, 2009

  • Victor
    Victor Jul 24, 2009

    If the compressor is running and there is no frost building up on the evaporator coils, the compreesor is either going bad or the freon has leaked out. If it is the compressor going bad or the frean, it will be a costly repair unless it is still under warranty.

    Do you get any frost on the evaporator coils at all?

  • Victor
    Victor Jul 24, 2009

    You're welcome. Thanks You for using

    Please feel free to rate my responses to you so that others as well as myself will know how I am doing.




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1 Answer

Freezer coils are frozen up and the evaportation fan is working. Where is the defrost heater and what does it look like? is what one looks like (since you didn't give your model number - couldn't look up the one you need) It is item 58 on the diagram, but again not your exact schematic. The defrost heater is normally located very close to the coils.

But if you test your defrost heater and it is good (see video on first link on how to test) then you might have trouble with the thermistat - or the timer - and some whirlpools even have a defrost control board -

Hope this helps!

Jun 10, 2011 | Whirlpool Refrigerators

1 Answer

GE TFH24PR refrigerator will not go into defrost mode. I recently had to defrost the freezer coils manually. What is the likely cause and fix? Where are the timer and the circuit board for defrosting...

next time open the door,look at the right hand wall in the fridge section up near the ceiling and you'll see the full model number,the things that can cause this is a bad thermostat,a bad heater,or timer.the timer is in the fridge section up near the light,could be behind the light cover but it's up there,find it and put it into defrost,with a screw driver turn it slowly until it clicks,it will be in defrost,open the freezer door,if the fan isn't running then you have it in defrost,if the heater doesn't come on you have to check the thermostat,the easiest way is to first look at the t-stat,if it has a clear plastic ring around the top and it's pushed up on one side the t-stat is bad and you'll be able to tell just by looking at it,also your going to have to cut the wires on the t-stat if it's bad so you can shut off the freezer control or unplug the machine,cut the wires and bypass the t-stat,turn it back on,if the heater comes on then you know the t-stat is bad,if the heater doesn't come on shut the freezer down again,remove the two phillips screws and pull out the heater,remove the wires,look at the heater,if it's all black change it out and it''s not a bad idea to replace the t-stat too,if the heater isn't all black looking read it out with a meter to see if it's bad,most of the time one of these will be bad more so than the timer or any other problem. just make sure power is coming to the t-stat and the heater and change them out and you'll be all set.good news with the heater kit that goes into your machine is part number WR51X443 and it's around 85 dollars,it's a double heater instead of one,the t-stat comes with it and it has instructions on how to wire the heater in so you get both pieces the t-stat and the double heater.install this and you'll be all set

May 04, 2011 | Refrigerators

1 Answer

Freezer is accumilating frost on the back part inside freezer...have unplugged for a couple of days and it will work again for about a month and then temperature in refrigerator part will drop and icemaker...

you have a defrost problem,next time send model number,there's a timer or a board in the machine that turns a heater on when the timer tells it to and it defrosts the freezer and then the timer shuts the heater off,your machine is not doing this,you have either a bad timer or adaptive defrost board,a bad thermostat or a bad heater, also when it's running and when you open the freezer door,do you hear the fan blowing,if not you have a bad defrost fan motor,wait till it melts out,get it running and cold, open the freezer door and you'll hear the fan blowing,find the timer and turn the middle of it with a screw driver,this will advance the timer manually into defrost,turn it slowly until you hear a click and the fan shuts off,now you're in defrost,take the back wall off,if the heater is on you have a bad timer because you had to manually put it into defrost,if it's not on you have to check the thermostat,you can look at it and if you see a buldge in it you can tell it's bad,if it looks normal cut the wires and bypass the t stat, shut off the control to the freezer to kill the power to the t stat or unplug the machine all it is is one wire goes to the t stat and the other wire comes off the t stat and goes to the heater,just connect the wire dirrectly to the heater and turn the control back on, if the heater comes on the t stat is bad,if the heater doesn't come on take the wires off the heater and read the heater out with a meter,it's not a bad idea to change the t stat and the heater,reconnect the new t stat and wire in the heater and you should be fine

Feb 06, 2010 | Refrigerators

1 Answer

GE refrigerator Model TFX20D Will not cool. Tested T-Stat, Defrost Timer and thermostat on coil. Still does not cool.

If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.

First, answer these questions:

  • Is the refrigerator completely dead? If so, see “It's stopped completely.”

  • Is the thermostat knob turned to the proper setting? If not, reset it.

Next, see if the compressor motor is running

The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

  • The compressor

  • The Thermostat

  • The overload, relay, or capacitor

  • The defrost timer

  • The condenser fan motor

Jul 24, 2009 | Refrigerators

2 Answers

Where is the defrost timer located on ge side bty side model gss25jfmdww

Hi, This model has a mother board instead of a defrost timer. If you are having a defrost issue, the first part you want to test is the defrost heaters. If you need instruction on testing the defrost cycle, please let me know so I can assist you further.


Jul 15, 2009 | GE GSS25JFM Side by Side Refrigerator

1 Answer

Whirlpool Model # GB2SHTXTS00 refrigerator not cooling. it has bottom freezer...coils in the freezer are icing up... I checked the heater, and stat ohmed ok.i ran the service test everything appeared...

Sounds like the defrost timer is not tracking the time properly. The unit needs to defrost once every 6-8 hrs. in order to work. Make sure the inside (evaporator) fan is running ok. If it rund for a few days and then warms up in the refrigerator section (coil iced), then the defrost timer is the culprit.

May 28, 2009 | Whirlpool GB2SHKXL Bottom Freezer...

1 Answer

GE TFX20JR BK WW side by side won't cool or freeze

First point: The entire fridge is cooled by the freezer section. A fan blows air across to the food section.
2) Every 8 hours or so, a timer shuts off the compressor cycle, and starts up a heater to defrost the freezer coils. If the heater(s) are burnt out, or if the safety thermostat (to prevent overheating) is open, then you will have no defrost. The coils will frost up and eventually prevent airflow to the food section. Milk goes sour.
3) In rare circumstances, the timer itself can stall. This cause the same symptoms as above, but this is not as common as the other 2 causes of No Defrost.
Sequence: Check heater continuity. Check safety thermostat continuity while cold. Check defrost timer operation.
Hope this helps. I am a journeyman with 39 years exp. Happy New Year.

Dec 24, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Fridge is not cooling at all. Just replaced the defrost heater because ice all on back of freezer.

there are 3 components in the defrost circuit line def. heater, def. t-stat., and def. timer / adaptive def. control. with that being said frigidiare rf are more than likely to have a bad def. t-stat on models made before 2003 and the adc fails on model made after that time

Jun 07, 2008 | Frigidaire Refrigerators

1 Answer

I have side by side refig model GSS25JFMCWW.I have to manually defrost by shutting off refrig.This model has defrost cycle,what would cause this cycle not to work?

Defective defrost timer, heaters, or defrost thermostat. Locate the defrost timer, rotate the dial (clutch head screw) clockwise SLOWLY until you hear one click. That puts the timer in defrost. Wait 25-30 minutes and the defrost should happen. Normally the timer will shift back to the cooling mode after 18-22 minutes. If it does not restart after the 30 minutes your problem is the defrost timer. Rotate the dial SLOWLY a little more and it should go back into the cooling mode. If you followed the above instructions and did not get a defrost the problem is in the heaters or defrost thermostat.

May 26, 2008 | GE Refrigerators

1 Answer

GE Profile SxS Refrigerator wont defrost after new heaters installed

The answer to your last question would be yes. You can test for voltage at the harness where you plugged in the new assembly. With the refrigerator defrost timer in the defrost mode do your voltage test. The thermo stat for the defrost does not close until the temperature drops to about 16°F. If you have and Ohm meter you can test for continuity through the heater assembly by testing heater end to end and bypassing the thermo disk. If you have voltage at the first point test where you connected the harness your timer is O.K.. If there is no voltage with timer in the defrost position it could be bad.

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