Question about Seagate FreeAgent (ST305004FDA1E1-RK) 500 GB USB 2.0 Hard Drive
I apologize if I am posting this as a repeat of a problem but all the posts I read did not answer my questions, I have a unique problem I believe.
I own a SeaGate Freeagent Desktop 500GB external harddrive. This device does not have a power switch. It uses an AC outlet plug, and it powers up once it connects to the computer via mini-USB. Lately, when I have been connecting the harddrive to my Dell Insiprion 1700, it is not recognized by the computer, but it does power up. When I disconnect the harddrive from the computer, the power light does not go out, which it is suppose to do once it is disconnected from the computer.
I have tried several ways to fix this. I went into disk management to see if the drive was recognized but it was not. I also replaced the mini-usb cable and I also tried to use the harddrive on two other computers but to no avail, the problem still persists. Any ideas would be appreciated.
Have you tried using the Seagate support troubleshooter available here?
Sounds like maybe an internal switch in the drive may have failed, if it no longer detects the usb connection disconnecting.
You could try uninstalling/reinstalling your usb controllers from device manager (see here) but that's a shot in the dark...
just a few ideas...maybe none helpful
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 24, 2009
When unplugging your exdternal hardrive using USB, always "Eject" that device such as your HDD.
Connecting it to another USB port (if not done yet) is an alternative.
Connecting to another computer might be a good solution and see if it will be recognized.
Re-installing the manufacturer's driver migth do the trick (if it has a driver because normally, nowadays it is Plug and Play).
Checking connectors for obvious damage will also solve this problem.
Last but not the least, these external hardrive will mal-function just like any other electronics. If it is covered by warranty, ask the manufacturer to replace it otherwise just buy a new one. The only drawback is your files or data written in that HDD.
Posted on Jul 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 05, 2013 | Acer Computers & Internet
First, please disconnect all USB devices and then perform the following steps:
Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.
In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
if this fails to fix the problem
Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
Some addition links found on Google
hope this helps
Aug 10, 2012 | Computers & Internet
Oct 09, 2011 | Computers & Internet
Aug 21, 2011 | Western Digital My Passport Essential...
Jul 02, 2011 | LaCie Hard Disk design by Neil Poulton...
Apr 24, 2011 | Verbatim Computers & Internet
Sep 28, 2009 | Computers & Internet
Sep 10, 2009 | Western Digital Elements powered by WD 320...
Apr 17, 2009 | Computers & Internet
Nov 29, 2011 | Seagate FreeAgent (ST305004FDA1E1-RK) 500...
Feb 23, 2011 | Seagate FreeAgent (ST305004FDA1E1-RK) 500...
318 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: