Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

3 Answers

No connection outgoing and can't answer incoming calls

My phone continually says connecting but doesn't; incoming calls can only be recorded. I cannot receive them on my hand set.

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  • meevers Nov 21, 2007

    I have the same problem of the phone saying it is connecting and never does. I first noticed the problem after I received a call late on 11/20. That call came through ok so I assume the connecting problem started after that. ?? Any ideas? MB

  • julstoo Nov 25, 2007

    Our phones all say connecting and when you remove from the charger they say to put it back in, then they will say charging for awhile then back to connecting. The main phone is the only one that is usable now. We removed the battery of one and then put it back in to see if it would reset or something but nothing changed. I put one next to the main one to see if it would help - nada.

  • Te1r1i Nov 28, 2007

    Exact same problem here...and every once in awhile the base goes "beep-beep-beep" really quickly. Any ideas for a solution?!

  • rjrogas Dec 01, 2007

    I have the same EXACT problem! Our 4 phones all continually says connecting
    but doesn't; incoming calls can only be recorded. I cannot receive them on my
    hand set... I cannot dial out! Good thing we have 1 corded phone other wise we
    cannot answer or dial out... no dial tone... just dead! H-E-L-P! I don't like
    being tied to a wall to talk! This started on Nov. 30th, 2007 in the afternoon.

  • Anonymous Dec 05, 2007

    keeps saying connecting and never does, main ph works but other three don't can't make any out going calls or receive incoming calls only on the main phonel

  • WestbrookNH Dec 10, 2007

    I have tried disconnecting the batteries and reconnecting.

    I have tried disconnecting the batteries to all units but one.

    I have bought new batteries and have installed it in handset number one, which is the only one that has a battery in it.

    None of these things has had any effect.

    The problem remains.

  • Anonymous Dec 17, 2007

    phone says connecting, cannot call out or receive

  • nativ Apr 21, 2008

    I have no other extensions- however, phone shows that extension in use and won't allow me to make or receive a call. I have disconnected the phone, but to no avail.

  • mrscazb Jul 03, 2008

    While deleting a call from the call log, the phone displayed the message "connecting." All the phones now have this message and do not work. I tried disconnecting the battery but when I plugged it back in, the message was still there.

  • jordan_denza Jul 31, 2008

    i have 2 phon i had drop one of them and then when i try to connect it it won't then when i tried to take the batterie out in connected it again then then lilttle white part on the batterie had fried because i had seen a spark . then i try to connected the other phone then it says connecting then it says can't connect whats wrong with it

  • richardkobel Oct 19, 2008

    the second phone for the bedroom says connecting and then cant connect and beeps at me. the phone with the answering machine works and i cant figure out why the other one wont. i got the phones from my daughter and they worked just fine for her.

  • rcspence Oct 19, 2008

    About 3 months ago, I purchase the vtech digital answering system with 3 handset. Recently I notice that handset were not communicating with the base station, for incoming or out going calls. All they are displaying is connecting, then can't connect, this even goes for the handset that sit in the answering system

  • stareyes723 Dec 02, 2008

    I have the exact same problem. One day the phones work and the next day or 2 or more it will say connecting but i cant call out or recieve incoming calls

  • jam2gunn Dec 07, 2008


  • jwall93288 Dec 08, 2008

    same problem here

  • gynnx442 Dec 12, 2008

    I have the same problem, it keeps saying "connecting" but I cannot make or receive calls, phone is dead

  • Anonymous Dec 17, 2008

    my vtech phone just says that it is connecting and never does and you cannot receive calls or make calls

  • rahlpn Dec 21, 2008

    I have the same problem, i have 2 phones one works and the other is not connecting and says can't

  • bubbles09 Dec 28, 2008

    Same exact problem. How do we solve this????? Thanks!

  • 5holmes Dec 29, 2008

    Same problem! Two of my four handsets are doing this. Changing the batteries (at $20 each!) didn't help.....

  • martinez191 Jan 08, 2009

    I hear beep, beep, beep........and then nothing. Then cradle will not communicate with the handset or the dual handset!!!!!! ARGIE!!!!!!!!!

  • preteewoman Jan 17, 2009

    my phone continually says connecting but doesn't; incoming calls can only be recorded. I cannot receive them on my hand set.

  • Anonymous Jan 23, 2009

    my phone said to be connecting then it says power failure or out of range.

  • Anonymous Jan 25, 2009

    I did try to troubleshoot from the handbook with no success,. now the hand set just says not registered on all of the sets.I can't make or recieve calls



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I unplugged base connection for about a minite and then reconnected and they started working agian...Thanks

Posted on Mar 11, 2009

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I had exact same problem. I tried changing battery but it did not work. Finally, i removed the power and phone line to the base and reconnected after 5 minutes and all the handsets started working.

Posted on Jan 04, 2009

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