Question about Dell 924 All-in-One InkJet Printer
Printers have small paper flags (plastic levers) that tell the printer where the paper is, also if the motor that drives the inks up and down the metal bar inside cannot turn (due to an obstruction) you will get carriage jam. Open the lid and check the ink carriage moves up and down freely (maybe the ink cartridge has popped out slightly).
Also see if you cand see these little flags and make sure they move up and down ok. Sometimes they work on a tiny spring that pops out.
If there is no obstruction and you can move the carriage by hand (with the power off of course) and it still says carriage jam then i always have a lot of luck by lubricating the carriage bar (shiny steel bar) with some WD40 or other oil.
Hope this help.
Posted on Jul 23, 2009
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Posted on Jan 02, 2017
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