Only when my brother calls does my LG smart phone goes directly to voice mail and I don't understand why.

SOURCE: no ring,goes directly to voicemail

your phone is on 'do not disturb mode'. call your provider and ask how to shut it off. for telus mobility it is *79 then hit send

SOURCE: NEC Dterm 80 calls won't go to voice mail

for us i just found this out.

1.Fwd B/NA
2.1 - 1:set-0:cancel
4.200
5.speaker
after 4 rings it goes to voicemail
this works for us.
i hope it works for others too.

turn this feature off
1.hit fwd b/na
2.0:cancel
3.exit
4.exit
should see the normal display then.

SOURCE: all my calls are going straight to voice mail. my

check your call barring option, you may have mistakenly barred your incoming calls.

SOURCE: Inter-Tel Axxes phone outside calls don't go to voice mail

I had this same challenge with an InterTel 5000 system. Outside calls going right to the receptionist. My solution: You cannot fix this from a phone, you must open the DB Session Manager, move to Call Routing Tables (this is right above Voice Processor) and move all of your extensions above the "NO MATCH" and "EMPTY" lines on the bottom. Anything below those two lines will bypass the extension and go straight to the main attendant. At least in my configuration it does. See below...
By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...

Hope this helps someone?

vandata1

SOURCE: LG Rumor2 Phone will not ring. It goes to voice t...

menu- tools- voice control-voice guide- alert off