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Verifone vx570 freezes on processing payments

I have a verifone vx 570. I have it hooked up to my router (netgear) and i process payments through my internet connection. The problem is; once a day when I process a payments, it freezes on processing. And for it to switch to the secondary line (dialup) it takes about a minute. Is there any way to fix this problem, or shorten the processing time for the primary connection. All I need is 10 seconds before it switches to the secondary connection.

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Change your netgear to a d-link or linksys router. Your Netgear hates peripherals it is blocking the mac address. That should solve most of your issues.

The other is at your sales screen hit the number 6 and enter the password (1 Alpha Alpha 66831)
choose comms or sommunication then hit next until you see backup hit edit and then next until desired backup function appears under new. Hit enter or select then exit and then the RED X key until you get back to your sale screen. Reboot your terminal with the CAT5 or 6 attached and it should ease your problems as well.

www.greenlightpayments.com

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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