Question about Samsung CLP-510 Laser Printer

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Paper Empty in Custom Tray message

Every time I go to print, I am getting the message that my MP tray is empty. I have the main tray as my default. I am wondering if this is a transfer belt problem or something else.

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There's something wrong with the paper sensor

Posted on Jul 24, 2009

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Related Questions:

1 Answer

Why does my Samsung ML-3712ND printer say "paper empty in MP tray" when it is not empty?


The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)

if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray

If the new print job doesn't work, the problem is likely in your default printer settings/properties

Dec 01, 2014 | Samsung Office Equipment & Supplies

1 Answer

MY PRINTER SAYS ...MP TRAY PAPER IS EMPTY DURING PRINTING


Put more paper in the Manual Feed tray to allow it to continue or change the settings to bypass Manual Feed Options.

Sep 12, 2014 | Dell 2355dn AllInOne Laser Printer

1 Answer

My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...


490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

Feb 17, 2010 | OKI C5500n Printer

4 Answers

MP Tray Paper Empty


"MP" tray is refering to the top fold down tray on the front of printer (bypass tray) You might load paper in the bypass and see what it does?

Aug 18, 2009 | Samsung CLP-610ND + Demo Laser Printer

1 Answer

"490: MP tray is empty" message when trying to print labels from Word 2003


The MP tray referred to is the Multi Purpose tray and is located at the front of the printer. To access it, you need to find the 2 indentations at the side of the front feed assembly and pull them towards you. this then gives access to the MP tray. Don't forget to press the blue button after loading the paper. Your user guide/manual will give clear instructions and pictures. It may also be called manual feed tray. Once loaded with the correct paper press the online button and printing will start.

Oct 18, 2008 | OKI C5500n Printer

2 Answers

Fs-1030d even when set tray1 as source will print from mp feeder if paper in it


If paper in mp tray it can print mp tray only,
There is no option to chane the settings.

Oct 14, 2008 | Kyocera Office Equipment & Supplies

1 Answer

Printer message "paper empty custom in MP"


Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.

Jul 02, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Paper source


I would suggest checking printer properties in the computer and ensure the paper size and source is Letter and set to Automatic Choose. Another choice may be to deleted the printer driver and re-install it. You can also go into the menu options until you get to Set factory defaults, press Select, then try the print job again.
I really suspect a program is controlling this from the computer.
To get a list of the existing printer settings, Select Menu and use the Right Arrow button until you get to Printer Menu Settings. The printed report should tell you what your actuall settings are. Maybe the default is set to Custom, instead of Letter.
The Set Factory Defaults option should fix most problems.
Good Luck John Moser

Jul 01, 2008 | Lexmark Optra S 1625 Laser Printer

1 Answer

The paper tray has paper in it, yet I cannot get the printer to print, and the display box reads 'papaer empty custom in MP' Please help what does this mean? Why can't I print? Many thanks


WHAT MAKE AND MODEL? (HP?0
BUT WHAT THE PRELIMANARYLOOKS LIKE.
1 OF THE PROBLEMS IS THE PRINTER IS THE TRAY IS SET TO CUSTOM.
PULL TRAY OUT LOOK AT HOW THE TRAY IS SET ....
IT SHOULD BE IN STANDARD NOT CUSTOM.
AND ANOTHER PROBLEM ALSO IS THE TRAY'S ADJUSTMENT IS OPEN TOO FAR.(CLOSE IT UP TILL PAER IS HELD IN ON ALL FOUR SIDES.

Jun 09, 2008 | Samsung Office Equipment & Supplies

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