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My Whirlpool refrigerator with top freezer is making hollow ice cubes. Was working just fine a week or so ago. This is an old model. What can I do to fix this?

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  • Refrigerators Master
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Replace the water valve . Not enough water going into it causing hollow cubes .

Posted on Jul 24, 2009

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My frigidaire gallery french door refrigerator is making ice very slowly. the water is coming out fine. It is only 4 weeks old. i got solutions from frigidaire from the valve to the water filter. Any...


Hi,
The theory to making ice is temperature, water, and ice mold to function. What are the temperatures inside the freezer currently. It must be below 15 degrees to function and prefer the freezer to be at 0 degrees to product effectively. Are you ice cubes solid or hollow? If hollow you can jam the ice inside the ice maker causing slow production. Rare to have a water valve problem this young be is possible. I would look at temperatures first than cycle time to determine the next step. In a perfect world, your unit should drop ice every hour to and hour and a half.
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Possibly it is because fridge is not cooling correctly(Ice cubes hollow).. Suggest proper defrost. if it is cooling partially, it shows cooling is trying to take place (Make sure before you switch on after defrost, check for proper water drainage.Water must flow to the compressor once defrosted.Take note if the fan runs correctly.

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The drain at the bottom of the evaporator on the freezer rear wall is blocked up. Ice may have gotten so far up the side of the evaporator that it is blocking a return air duct which is located there. You need to completely deice the freezer and then **** out and purge the drain hole on the bottom of the evapotrator with hot water and a turkey baster.

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how old is it ??? it only makes 8 ice cubes every 2.5 hrs or so when running correctly.some times 5 cubes depending on model. try reaching into the ice maker and feel the ice being made is the tray full or is there empty slots in the ice mold(asif not enough water). are the cubes hollow??( a sign of low water pressure)). have you replaed the waterfilterrecently (if applicable) old filterwill restrict water flow.

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your refrig has a built in bypass in the filter housing so yes it will work with out a filter in place. if you have not replaced your filter in the last 6 months that is likely the problem. Hollow cubes are usually a sign of not enough water getting into the icemaker then it cycles too fast and harvests hollow cubes.

when the hollow cubes fall into your bucket they bust and put water in with your cubes freezing them together. so by solving your water supply problem you'll solve most of your icemaking issues..

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