Question about Nintendo Wii Console

1 Answer

Unable to read dsic - All 4 discs I have?

The main menu will come up, then when I click on start, the game shuts down. I get a message that reads, ''eject disk, and turn off unit, read manual for further instructions.

Please HELP

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  • Bailey Gribben
    Bailey Gribben May 11, 2010

    did it have an error code?

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  • 21 Answers

Does this happen with gamecube games and wii games?

Posted on Jul 26, 2009

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1 Answer

The wii won't read the disc


Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.
function rvl_ts_sys_unable_read_disc_showsurvey(){ omnitureHelp("helpful_survey:rvl_ts_sys_unable_read_disc",JSchannel,JSprop6,"",""); } var req; var timeout; function rvl_ts_sys_unable_read_disc_psurv(a,sid,pid){ if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); if(a=="yes"){ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } else{ document.getElementById("rvl_ts_sys_unable_read_disc_s_yes_button").innerHTML=""; document.getElementById("rvl_ts_sys_unable_read_disc_s_no_button").innerHTML=""; } var url="/consumer/surveys/surveySubmit.jsp?a="+a+"&sid="+sid+"&pid="+pid; req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } function rvl_ts_sys_unable_read_disc_psurvr(){ if (req.readyState == 4) { if (req.status == 200) { clearTimeout(timeout); var outString=req.responseText.substr(req.responseText.indexOf("##")+2); outString=outString.substring(0,outString.indexOf("##")); document.cookie='rvl_ts_sys_unable_read_disc=answered; expires=Wed, 28 Dec 2011 02:16:21 GMT+00:00; path=/'; document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML=outString; } } } function rvl_ts_sys_unable_read_disc_techDif(){ //it broke document.getElementById("rvl_ts_sys_unable_read_disc_s_folowup_div").innerHTML="Thank you for your interest in helping us improve our content. It appears our survey system may be temporarily down. Please try again later. If you need further assistance, Click Here to contact us."; } function rvl_ts_sys_unable_read_disc_clearboxsurv(whatto,box){ if(box.value==whatto)box.value=""; } function rvl_ts_sys_unable_read_disc_fsurv(form){ var url="/consumer/surveys/surveySubmit.jsp?p=7" var reasonSet = false; for(var i=0;i-1)reasonSet=true; }else if(form.elements[i].name.indexOf("question2_answer")>-1){ url+="&"+form.elements[i].name+"="+escape(form.elements[i].value); }else url+="&"+form.elements[i].name+"="+form.elements[i].value; } if(!reasonSet){alert("To help us improve our content, please indicate why this page wasn't helpful");return false;} if (window.XMLHttpRequest)req = new XMLHttpRequest(); else if (window.ActiveXObject)req = new ActiveXObject("Microsoft.XMLHTTP"); req.open("GET", url, true); timeout = setTimeout("techDif()", 5000); req.onreadystatechange = rvl_ts_sys_unable_read_disc_psurvr; req.send(null) } Was this information helpful? yes.png no.png

Dec 25, 2011 | Nintendo Wii Console

Tip

How to solve the Wii console problem : "Unable to read the disc" or "Disc could...


If you are getting one of the above error messages:
  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
  • Ensure that you are properly loading a Game Disc.59d0f08.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

  • Check our list of specific game issues to see if there is a known issue with that particular title.
  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

on Aug 10, 2010 | Video Game Consoles & Games

1 Answer

My WII will not read any disk and we do not have a menu. All it will say is unable to read disk.


Unable to Read the Disc / Disc Could Not Be Read Situation:
  • System displays either error message "Unable to read disc" or "Disc could not be read"

What to do:
  • This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.

  • Verify that the disc is being inserted properly.
    • If the console is placed vertically, the disc label will face to the right. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)


    • If the console is placed horizontally, the disc label will face upwards.
    insertdisccorrect.gif
  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

Situation Not Resolved:
  • If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options

  • If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.

Dec 25, 2011 | Nintendo Wii Console

1 Answer

WII unit will not read disk when put in. Screen says there is an error and to remove disk but gives no other directions. What may the problem be?


    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
    • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.

    • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

    • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
      • If your console is placed vertically, the disc label will face to the right.
      • If your console is placed horizontally, the disc label will face upwards

    • Check our list of specific game issues to see if there is a known issue with that particular title.
    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).

    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

Aug 23, 2011 | Nintendo Wii Console

1 Answer

Unable to read the disc game


    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
    • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.

    • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

    • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
      • If your console is placed vertically, the disc label will face to the right.
      • If your console is placed horizontally, the disc label will face upwards

    • Check our list of specific game issues to see if there is a known issue with that particular title.
    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).

    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

Aug 20, 2011 | Nintendo Wii Console

1 Answer

The wii is giving the message "unable to read


  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.


  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

  • Ensure that you are properly loading a Game Disc.
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

Dec 29, 2010 | Nintendo Wii Console

1 Answer

Wii was working properly, but all of a sudden when placing any game whether old or new it reads 'unable to read disc, check the wii operations manual for help troubleshooting'


If you are getting one of the above error messages:
  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

  • Check our list of specific game issues to see if there is a known issue with that particular title.
  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

Aug 10, 2010 | Nintendo Wii Console

1 Answer

Wont read game discs


    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
    • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.

    • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
    • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
      • If your console is placed vertically, the disc label will face to the right.
      • If your console is placed horizontally, the disc label will face upwards


    • Check our list of specific game issues to see if there is a known issue with that particular title.
    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.
    this is From wii web site:

Jun 12, 2010 | Nintendo Wii Console

1 Answer

Disk error


that happen to me too my wii is being really *** today and i can play only one game try calling this number 18002553700 for any help you need

Mar 18, 2009 | Video Game Consoles & Games

1 Answer

To install wii fit


    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
    If you are getting one of the above error messages:
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
:)

Aug 13, 2008 | Nintendo Wii Console

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