PANASONIC DP 1820P : S/N : AFP4KK00006 IP : 192.168.1.202 alarm on : a Add paper b Service. Machine has only Tray1 and Tray2 ;Trays3and4 do not exist. Please provide code. Only copy required

Hi.

Panasonic Workio DP-1820P error code E02-01 These instructions describe error code E02-01 solution for a Panasonic Workio DP-1520p, DP-1820P copier machine. This should solve your problem; this introduction will help you to troubleshoot some common error messages related to Panasonic Workio DP-1520p, DP-1820P Error Code E2-01, E2-02, E2-03, and E2-04 that you may receive.

Meaning of E02-01 the Error Code:

E02-01 means the Tray 1 cassette lifting motor unit fault. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, this usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes.

How to fix the error:

Maybe a problem with tray 1 lift motor either you have a bad motor, Pull the paper tray out and see if the paper is lodged behind the tray, Also make sure the white coupling on the rear wall is in one piece. Check that the flag on the back of the tray is still present. Mostly it is broken and sometimes can be repaired, and otherwise, you have to change it, and to open the back cover and reach that (Part no is (DZTY000357 Paper Lift Motor Assembly, lift up drive).

Some of the possible causes:

• Remove the tray and check for paper behind the tray.
• Check paper falls back causing the gears to break.
• Check cassette Lift Motor connector.
• Replace the Tray 1 lift motor.
• Check the Mainboard.

Good luck.

Inside the lift motor housing, a gear fits into a molded piece of the housing. The molded piece is broke.

You can go here to get the driver for this machine.
http://panasonic.net/pcc/support/mfp/dp-1820/index.html

http://www.smpcshop.com/Panasonic-DP-1520P-DP-1820P-DP-1820E-Service-Manual.html

cannot load paper
in cassette trat

solution clean the paper sensor and service the two solenoid that's the problem inside the printer

Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

ur front door interlock switch is not working .u have to short it or get it replaced

The following might work:

Switch off at mains, remove paper from tray 1, close tray 1, switch on, replace paper when prompted.

Hope this helps.

Look for a setting in the print dialogue box, about 2 sided or duplex printing